Client Relationship Director (Microsoft Ecosystem)

Company: atQor
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Job Description:

We’re Hiring: Sales Manager

Location: Mumbai

atQor is expanding, and we’re looking for a high-performing Sales Manager who can drive customer growth, build strong client relationships, and accelerate revenue across our Microsoft ecosystem solutions.

Job Summary

We are seeking proactive and skilled Sales/Account Managers to join our growing team across Ahmedabad, Mumbai, NCR, and Bangalore .

The ideal candidate will be responsible for acquiring new customers, managing key accounts, ensuring client satisfaction, and identifying growth opportunities. This role demands strong communication, relationship-building skills, and a strategic mindset.

Key Responsibilities

1. Customer Growth & Opportunity Development

  • Identify and acquire new customers through research, networking, and lead generation.
  • Develop customized proposals and presentations to convert prospects.
  • Identify expansion opportunities within existing accounts and collaborate with internal teams to drive growth.

2. Client Relationship Management

  • Act as the primary point of contact for key client accounts.
  • Build long-term, trust-based relationships with stakeholders.
  • Understand client goals, challenges, and industry trends to provide tailored solutions.
  • Conduct regular business reviews to ensure satisfaction and retention.

3. Sales & Revenue Growth

  • Meet or exceed revenue and account growth targets.
  • Identify upsell and cross-sell opportunities aligned with client needs.
  • Collaborate with technical and delivery teams to execute growth strategies.

4. Strategic Account Planning

  • Create detailed account plans with objectives, timelines, and KPIs.
  • Act as a strategic advisor delivering insights and value-driven recommendations.
  • Maintain deep understanding of each account’s structure and priorities.

5. Solution Advocacy

  • Promote the full suite of atQor’s Microsoft-based services, cloud solutions, and digital transformation offerings.
  • Stay updated on industry trends and product developments to communicate value.

6. Feedback Loop & Reporting

  • Gather client feedback to support continuous improvement.
  • Prepare reports, forecasts, and presentations for internal and external stakeholders.
  • Monitor account health and address early signs of risk.

7. Issue Resolution

  • Resolve client issues quickly and effectively.
  • Coordinate with internal teams for timely and seamless solutions.

Qualifications & Requirements

  • Experience: 5–12 years in Account Management / Sales / Client Services, preferably in IT or technology services.
  • Education: Bachelor’s in Business, Marketing, IT, or related fields. Master’s or relevant Microsoft certifications are a plus.

Skills

  • Excellent communication (verbal & written).
  • Strong negotiation & presentation abilities.
  • Customer-centric, strategic thinker.
  • Ability to manage multiple priorities effectively.

Technical Proficiency

  • Knowledge of cloud computing, digital transformation, and Microsoft technologies is an advantage.
  • Experience with CRM tools (Salesforce, HubSpot) and advanced MS Office (Excel, PowerPoint).

Mobility

  • Willingness to travel within the region for client meetings and business development.

Interested candidates can apply on chirag.prajapati@atqor.com

Posted: March 12th, 2026