About AssessPrep
At AssessPrep, we’re not just building software – we’re building the future of learning. Our mission is to empower K-12 schools worldwide with cutting-edge technology to make assessments more meaningful and improve learning outcomes.
AssessPrep is an all-in-one assessment platform that enables schools to create, deliver, and grade assessments digitally, saving teachers valuable time and allowing them to focus on what matters most: their students.
AssessPrep in Numbers:
- Trusted by 700+ international schools in 85+ countries
- Empowering 20,000+ teachers and 200,000+ students
- Facilitating over 1M student submissions annually
- 70%+ annual growth rate
- Annual churn <3%
- 50,000+ trees saved
What You’ll Do:
We are looking for a full-time Account Manager to take on ownership of a portfolio of clients for AssessPrep. The account manager position is critical to the maintenance and growth of our existing client base and is often the external persona of the company. The right candidate will be a self-starter who can stay focused on their priorities while working within a highly collaborative team to ensure the best possible client service available. We seek personable and professional account managers willing to be creative and think outside the box while still aligning their work with broader team and company goals.
The responsibilities of an Account Manager include:
- Developing rapport with AssessPrep clients, building trust, and cultivating strong partnerships to manage your book of business
- Working within the Account Management Team to achieve company goals for retention, cross-sell/upsell, and expansion of accounts
- Troubleshooting and resolving unique client situations through tailored and creative solutions
- Handling tough conversations with clients dealing with multiple external factors affecting retention
- Preparing proposals/quotes and contracts for clients for our products and services
- Utilizing excellent written and verbal communication with clients as well as within and across internal teams
- Ability to travel around 30-35% of the time to meet with clients in person, attend conferences & other events, and attend internal company events
- Multitasking, setting priorities, meeting deadlines, and managing a variety of workflows and tasks
A Typical Week
- Kick off 2–3 new school implementations and align on goals, timelines, and success criteria.
- Configure a new school account and validate workflows for exams, assignments, rubrics, and reports.
- Run a teacher training session focused on digital assessments and grading workflows.
- Troubleshoot an integration or device/network readiness issue alongside Engineering.
- Track adoption metrics and create an action plan for schools that need additional support.
- Share implementation learnings with Product to improve onboarding UX and reduce friction.
What We’re Looking For:
- Problem-Solving Skills: Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations
- Educational Experience: Prior experience with K-12 education is highly valued, especially with educational technology. The role will also require continued education and upskilling in educational trends
- Team Work: Balances team and individual responsibilities; supports everyone’s efforts to succeed
- Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
- Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values
- Strategic Thinking: Develops strategies to achieve organizational goals; understands organization’s strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions
- Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and is committed to getting the job done
- Initiative: Passion and drive to succeed, going beyond what’s expected, looking for opportunities to grow
- Communication Skills: Excellent communication skills, both verbal and written, with the ability to interact professionally with a diverse group of people
- Technical Skills: Proficiency and/or willingness to learn ordinary business and communication technologies (i.e., SalesForce, HubSpot, Zoom, Skype, Slack, PowerBi, etc.)
Benefits:
- Flexible working hours: Choose your own schedule
- No micromanagement: We trust our team members to deliver results
- Comprehensive health insurance (including family coverage)
- Monthly health and wellness allowance
- Access to a learning budget for books, online courses, and more
Ready to make a difference? Here’s the process:
- Apply via LinkedIn or send your resume to jobs@assessprep.com
- We’ll review your application and assess its fit
- If shortlisted, there will be 2–3 rounds of interviews, including written/communication tasks
- We value everyone’s time and communicate proactively at all stages of your application
- For questions, reach out to jobs@assessprep.com
Join us in making a difference in education. Apply today! …