ServiceNow Developer

Why CDM Smith?

Job Description:

CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.

• Experience with ServiceNow design, development, and implementation in an enterprise environment.
• Solid understanding of the ServiceNow APIs and web services + experience/skills in supporting ServiceNow with multiple integrations / interfaces.
• Ability to build ServiceNow reports, dashboards, and custom home pages for multiple user types.
• Configuration and deployment of ServiceNow including portal UI, ACLs and permissions models.
• A good understanding of requirements definition.
• Must be able to convert user stories into functional and technical specifications.
• Must have extensive experience in developing/configuring business rules (incl. complex and custom workflows), SLAs, notifications, and email templates.
• Should have a strong understanding of scripting.
• Experience in developing functional and technical specifications, user guides, and provide user training.
• Good understanding of Agile methodologies.
• Excellent communication, presentation, and writing skills.
• Problem solver strong analytical and decision-making skills.

Minimum Qualifications:

Bachelors degree in Computer science, Information Systems, Information Technology, Software Engineering, Computer Engineering or related discipline.

• 3 – 8 years of related experience in ServiceNow.

Skills and Requirements:

• Experience with ServiceNow ITSM platform.
• Good knowledge of Java Script, Angular JS, Jelly.
• Experience with both server-side and client-side of ServiceNow.
• Experience with business rules and integrating ServiceNow to other Applications using REST/SOAP.
• Experience using ServiceNow Incident, Problem, Knowledge, Virtual Agent and other ServiceNow applications.
• Exposure to ServiceNow platform capabilities and tools like Discovery, Orchestration, Service Portal, Custom Application development, Performance Analytics, Flow Designer, Integration Hub and any other application modules.
• Certified System Administrator (CSA) certification is good to have.

…