Account Manager (Renewals & Retention)

Role Overview

We’re looking for a driven and entrepreneurial Account Manager to grow our presence in the US market—our largest and fastest-scaling region. This role is core to Drip’s revenue engine and focuses on growing our existing client base, driving new acquisitions, and building long-term client relationships with key SME stakeholders.

You’ll thrive in a fast-paced, high-growth environment where your ability to engage multiple stakeholders, think strategically, and execute tactically will directly impact Drip’s bottom line.

Details :

• Job Location: Solitaire Corporate Park, Andheri, Mumbai
• Work Model: Work from Office (Monday to Friday)
• Shift Timings: US Shift – 6:00 PM to 3:00 AM IST
• Weekends Off: Saturday & Sunday

What You’ll Be Doing

• Build and nurture relationships with CXO-level stakeholders (CEO/CFO) across SME clients.
• Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.
• Lead revenue origination efforts through both upsell opportunities and new client acquisition.
• Serve as the key point of contact for multiple client accounts across their lifecycle.
• Identify and implement innovative deal structures to stay ahead of the competition.
• Address complex customer queries related to Trade Finance and Drip’s product offerings.
• Achieve and exceed annual origination and revenue targets from assigned accounts.
• Work closely with internal stakeholders across sales, credit, operations, and product teams to drive seamless client experience.
• Maintain a zero-dropout approach by deeply understanding client needs and building trust-based relationships.

What Makes You a Great Fit

• Minimum 2 years of experience in Business Development, Account Management, or Renewals.
• A proven sales professional with a track record of consistently exceeding revenue targets.
• Strong commercial acumen with the ability to think analytically and deliver data-backed insights.
• Ability to own and drive outcomes in a fast-paced, unstructured environment.
• Exceptional communication and interpersonal skills—comfortable interacting with stakeholders over calls, emails, and virtual meetings.
• High level of ownership and a growth mindset.

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