Job Title: Assistant Manager – GSE & Simulator Trainer
Location: Gurugram (with travel to stations)
Department: L&TD
ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
Role Overview
The role will be responsible for delivering high‑quality training programs that ensure operational staff are fully equipped with the skills, safety awareness, and regulatory knowledge required for airside driving, equipment operations and aircraft pushback. The role combines classroom instruction, simulator operations, hands‑on practical training, evaluation, and continuous curriculum enhancement aligned with regulatory and organizational standards
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SPECIFIC RESPONSIBILITIES
Training Delivery
The trainer conducts both theoretical and practical sessions for:
- Drivers: Airside driving rules, vehicle handling, and safety protocols.
- Pushback Operators: Tow tug operations, aircraft movement handling, and communication procedures.
- LDL and any other Equipment Operators: Equipment handling, documentation, and equipment usage.
- Line Trainers: Coaching methods, SOP compliance, documentation practices, and driving proficiency.
Training uses a blend of simulation tools, visual aids, and real‑time demonstrations to maximize learning effectiveness.
Curriculum Development
- Develops and updates training content in accordance with DGCA, IATA SOPs and industries best practices.
- Aligns modules with feedback from safety and operations teams, incorporating new procedures and incident learnings.
- Customizes training material for refresher courses and new equipment introductions.
Assessment & Certification
- Conducts written, oral, and practical assessments for all trainees.
- Maintains detailed records of trainee performance and training progress.
Compliance & Safety
- Ensures all training is aligned with AISATS LDM and GHM.
- Promotes a strong culture of safety, discipline, and operational excellence.
- Escalates any safety concerns or deviations observed during training.
Mentoring & Support
- Acts as a mentor for newly inducted trainers and operational personnel.
- Provides constructive feedback and coaching to enhance skills and performance.
- Supports trainees in understanding growth paths, competencies, and development opportunities.
EDUCATIONAL QUALIFICATIONS
- Bachelor’s / master’s in any degree.
RELEVANT EXPERIENCE
- 08 – 10 years of experience in airport operations or 03 – 05 years of experience in L&TD related field.
- Must have HMV License and ADP.
PERSONAL CHARACTERISTICS & BEHAVIOURS
- Ability to manage deadlines and multiple projects simultaneously.
- Collaboration, adaptability, and continuous learning mindset.
- Positive ‘Can-Do’ Attitude and takes responsibility.
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