Human Resources Administrator

Urgent Hiring for HR Help Desk

share cv on khushipatil@futurismtechnologies.com

Job Description :

Job Title: HR Help Desk Executive

Experience- 2-4 Yrs

Department: Human Resources

Location: Hinjewadi Phase 1m Pune

Reports To: HR Manager

Immediate to 7 days joiner

Job Title: HR Help Desk Executive

Role Overview:

The HR Help Desk Executive is the first point of contact for employees for HR queries, grievances, attendance management, and discipline-related matters while ensuring active HR presence on the floor.

Key Responsibilities:

• Handle employee HR queries (policy, leave, payroll, benefits).
• Manage HR Connect tickets and ensure timely resolution.
• Record and coordinate resolution of employee grievances.
• Monitor and manage daily attendance; ensure corrections before payroll.
• Regularly walk the floor to address employee concerns and ensure policy adherence.
• Handle cases related to misconduct and indiscipline as per company policy.
• Provide HR front desk support to employees.
• Sit at the HR front desk and assist walk-in employees.
• Provide guidance on HR policies, forms, and procedures.
• Support new joiners with documentation and onboarding queries.
• Maintain visitor/employee interaction records (if applicable).
• Monitor daily attendance and regularize discrepancies.
• Coordinate with employees and managers for attendance corrections.
• Manage leave records and ensure system accuracy.
• Prepare attendance and leave reports for payroll processing.
• Ensure compliance with company attendance policies.

Requirements:

• Graduate (HR preferred).
• 1–3 years of HR operations/help desk experience.
• Good communication skills and knowledge of HRMS/attendance systems.
• Ability to handle sensitive matters professionally and confidentially.

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