Job Description
Key Responsibilities:
1. Executive Support
* Manage the Ops Manager’s calendar, appointments, meetings, and travel with accuracy and efficiency.
* Coordinate and prioritise incoming communication, emails, and requests; respond or redirect as needed.
* Prepare meeting briefs, presentations, minutes, and follow-up action trackers.
* Ensure timely reminders and support in staying ahead of schedules and deadlines.
2. Operational Coordination
* Assist in monitoring ongoing projects led by the Operations team and provide status updates.
* Liaise with internal teams to collect reports, data, and operational insights required by Ops Manager
* Follow up with teams on assigned tasks, ensuring progress and timely completion.
* Support in process management, documentation, and workflow optimisation.
3. Communication & Stakeholder Management
* Act as the first point of contact for internal and external stakeholders on behalf of the Ops Manager
* Draft, review, and refine official communication, emails, and documentation.
* Maintain confidentiality and handle sensitive information with discretion.
4. Administrative & Logistical Support
* Organise travel, accommodation, meetings, and event-related logistics.
* Maintain records, files, and documentation in an organised and accessible manner.
* Manage expense reports, reimbursements, and procurement requests.
5. Special Projects & Strategic Support*
* Assist the ops Manager in executing special initiatives and cross-functional projects.
* Conduct basic research, data compilation, and analysis as required.
* Support in preparing operational dashboards and performance summaries.
Job Requirement
Key Skills & Competencies Needed:
* Excellent verbal and written communication skills
* Strong organisational and multitasking abilities
* High attention to detail
* Proactive, resourceful, and solution-oriented mindset
* Ability to work under pressure and manage tight timelines
* Strong interpersonal skills and professional demeanour
* Proficiency in MS Office/Google Workspace (Docs, Sheets, Slides)
Qualification:
- Bachelor’s degree (preferred)
- 2–5 years of experience as a Personal Assistant, Executive Assistant, or in an administrative role
- Experience working in a dynamic, fast-paced environment
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