Company: AiSensy
Location: Gurugram
Job Description:
About the job
As our Head of Engineering, you will define, own, and deliver the technical roadmap for our MERN-stack platform. This includes driving architectural decisions, managing engineering processes, and mentoring a growing team of developers. You’ll be responsible for ensuring that our platform scales reliably, maintains top-tier performance, and supports our rapid growth.
Key Responsibilities
Strategic Decision-Making & Roadmap
- Develop and maintain the technical roadmap, ensuring alignment with overall business objectives.
- Evaluate new technologies, frameworks, and best practices to optimize performance, security, and scalability.
- Continuously refine tech strategy and execution plans based on product growth and market demands.
Technical Execution & Architecture
- Lead the design, implementation, and optimization of our MERN-stack architecture for high availability and scalability.
- Oversee complex technical initiatives such as microservices, event-driven systems, caching, and database tuning.
- Perform hands-on coding and code reviews, ensuring code quality, security, and maintainability.
Scalability & Performance
- Architect solutions to handle high volumes of traffic, user spikes, and continuous global expansion.
- Implement robust monitoring, logging, and load-testing practices to preemptively address bottlenecks.
- Pioneer strategies for caching, load balancing, and performance optimization to meet stringent SLA requirements.
Team Management & Development
- Recruit, mentor, and lead a high-caliber engineering team—promoting a culture of ownership, innovation, and collaboration.
- Conduct regular 1:1s, performance reviews, and coaching sessions to support career growth.
- Champion best practices in agile methodologies, code quality, and knowledge-sharing (pair programming, documentation, tech talks).
Project Planning & Delivery
- Collaborate cross-functionally (Product, Design, QA, etc.) to align on feature requirements, project timelines, and resource allocation.
- Continuously refine agile processes, sprints, and release cycles to ensure timely, high-quality product deliveries.
- Maintain transparent communication with stakeholders regarding progress, risks, and mitigation strategies.
Quality, Security & Reliability
- Establish and refine continuous integration/continuous deployment (CI/CD) pipelines and automated testing frameworks.
- Enforce security-by-design principles, ensuring compliance with data protection standards.
- Lead post-mortems for critical incidents, implementing lessons learned to enhance system resilience.
Continuous Improvement
- Stay current with emerging technologies, tools, and best practices relevant to MERN and SaaS architectures.
- Use data-driven insights to identify areas for optimization, experimentation, and iterative enhancements.
- Foster a culture of innovation, encouraging rapid feedback loops and continuous learning across the engineering organization.
Qualifications
Experience:
- 12+ years of software engineering experience, including 5+ years leading engineering teams.
- Proven ability to design and scale high-traffic, high-availability systems, ideally in a SaaS context.
- Significant hands-on expertise with the MERN stack (MongoDB, Express.js, React.js, Node.js).
Technical Mastery:
- Deep knowledge of distributed systems, microservices, event-driven architectures, and caching techniques.
- Familiarity with cloud platforms (AWS, GCP, Azure), DevOps, and CI/CD pipelines.
- Strong performance optimization skills and experience with proactive system monitoring.
Leadership & Management:
- Successful track record in building, mentoring, and retaining high-performing engineering teams.
- Adept at coordinating cross-functional efforts and maintaining a strong delivery cadence.
- Excellent communication skills to explain complex technical concepts to a variety of stakeholders.
Startup Mindset:
- Thrives in a fast-paced environment where priorities can shift rapidly.
- Emphasizes a solution-oriented approach, focusing on impact, speed, and iterative improvements.
- Driven to take ownership and lead the engineering function to meet aggressive growth targets.
Education/Background:
- Bachelor’s or Master’s in Computer Science, Engineering, or equivalent experience.
- Real-world startup experience can be a strong differentiator over formal credentials.
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Posted: March 24th, 2026