Location: Noida, Sector-16 (Field Role | Pan India Coverage)
Employment Type: Full-Time
Experience: 1.5 – 6 Years
Industry: SaaS / B2B Software
About Us
We’re a fast-growing SaaS startup building cloud-based solutions for sales productivity and customer engagement, including CRM, WhatsApp automation, and telecalling platforms. We focus on execution, ownership, and real business impact.
Role:
We are looking for a client-facing Post-Sales professional who can manage onboarding, drive product adoption, and grow existing accounts.
This is a field-intensive role involving 5–6 client meetings daily, making it ideal for candidates who enjoy on-ground interaction and relationship management.
Key Responsibilities:
- Manage complete post-sales lifecycle: onboarding → adoption → retention → upsell
- Conduct in-person client meetings (5–6 daily) for demos, training, and relationship building
- Onboard and train customers on SaaS products (CRM, WhatsApp automation, telecalling tools)
- Drive product usage and ensure high customer satisfaction
- Identify upsell & cross-sell opportunities within existing accounts
- Act as the primary POC for clients and coordinate with internal teams for issue resolution
- Maintain accurate updates in CRM tools
Requirements:
- 1.5 to 6 years of experience in SaaS Sales / Post-Sales
- Experience in field sales or high-volume client meetings
- Strong communication and client-handling skills
- Experience with CRM / SaaS tools (preferred)
- Ability to manage multiple client accounts simultaneously
- Comfortable with daily travel and field work
Good to Have:
- Experience in CRM, WhatsApp automation, or telecalling platforms
- Prior startup experience
Why Join Us?
- Fast-growing SaaS startup with strong market demand
- High-ownership, client-facing role
- Attractive performance incentives
- Dynamic and fast-paced work environment
Apply Now:
If you have SaaS experience and enjoy meeting clients on the field, we’d love to connect.
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