JOB DESCRIPTION
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
We are seeking a highly skilled ServiceNow Solution Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. In this role, you will serve as the primary technical authority for the ServiceNow platform—transforming business requirements into scalable, secure, and high-performing designs.
You will work closely with stakeholders, product owners, developers, and business leaders to architect innovative solutions that maximize the value of the ServiceNow ecosystem.
Key Responsibilities
Solution Architecture & Design
· Lead end-to-end architecture for ServiceNow implementations across ITSM, ITOM, HRSD, SPM, or other modules.
Platform Governance & Standards
· Define and enforce ServiceNow development standards, best practices, and governance models.
Project Delivery
· Serve as the technical lead on major ServiceNow projects and enhancements.
Integration & Automation
· Design and oversee integrations between ServiceNow and third‑party systems (REST, SOAP, MID servers, etc.).
Stakeholder Collaboration
· Work with business stakeholders to gather and refine requirements.
Required Qualifications
· 7+ years of experience working with ServiceNow, including at least 3 years in a Solution Architect role.
Preferred Qualifications
· ServiceNow Certified System Administrator (CSA)
Workplace type:
Hybrid Working
About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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