Job description
ApplyAZ is transforming the study-abroad experience, helping students access tuition-free degree paths in Italy for both bachelor’s and master’s programs.
We’re hiring a Sales Counsellor (Full-Cycle) to own the journey from first contact to payment and successful onboarding. You’ll speak with high-intent leads, run video consultations, handle objections, close enrollments, and keep students moving confidently to the next step and other teams.
Key Responsibilities
Full-cycle conversion: Own the funnel end-to-end: qualify → consult → follow-up → close → collect → onboarding kickoff.
Consult and close: Run video calls, explain the offer clearly (timeline, documents, fees, expectations), and convert to paid enrollment.
Multi-channel selling: Close via phone, WhatsApp, email, and video call with fast response time and disciplined follow-up.
Objection handling: Confidently handle concerns on fees, safety, fit, timelines, and “why Italy.”
CRM excellence: Maintain clean CRM hygiene: stages, tags, notes, next steps, activity logging, sequences, and daily reporting.
Collections support: Help students complete payments smoothly and remove blockers quickly.
Post-payment support (light): After payment, guide students through immediate next actions so momentum stays high until operations/admissions teams take over.
Targeted outbound: Reach out to partners, influencers, and ambassadors to create additional qualified opportunities.
Targets (What success looks like)
- Strong consult booking and show-up rate
- Consistent consult-to-payment conversion
- Monthly collection goals met or exceeded
- Clean CRM records and daily performance reporting
- No dropped leads, clear next steps for every prospect
Qualifications and Skills
Experience required: 2+ years in B2C sales for the Indian market with consistent closing performance.
Proven track record: Evidence of hitting monthly targets (conversion + collections).
Communication: Strong English and Hindi; additional Indian languages are a plus.
CRM proficiency: Comfortable with pipelines, tasks, sequences, and reporting.
Tech-savvy: Google Workspace, WhatsApp Business, spreadsheets; comfortable with call recording/QA.
Closer mindset: Calm, persistent, structured follow-up without being pushy.
Hardware ready: Reliable laptop and smartphone.
On-ground presence (plus): Able to meet qualified leads/families in person when needed.
Why Join ApplyAZ?
Real impact: You help students build a future in Italy with low-cost education pathways.
Clear process: Scripts, training, and a structured funnel to help you win.
Career growth: Clear performance path and leadership opportunities.
Remote flexibility: Full-time role aligned to IST hours.
Rewards: Fixed monthly pay + high-performance incentives
Industry: Education
Contract note: This role is for professionals with proven full-cycle sales experience in India. Applications without relevant experience will not be considered.
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