Lead Digital Content Delivery Specialist

Company: Delta Air Lines
Apply for the Lead Digital Content Delivery Specialist
Location: Bengaluru
Job Description:

WHATYOUNEEDTOSUCCEED(MINIMUM QUALIFICATIONS):

  • Possessabachelors degree in computer science,informationsystems, digitaloperationsor related field
  • 7-12years experienceindigital contentoperations,webproduction,orcampaignexecution withing e Commerce, or marketing technology environments
  • AbilitytoworkwithJSONtemplatesandtranslatetechnical documentationintooperational configurations.
  • Results-orientedmindsetwithafocusonaccuracy,efficiency,andstrategicexecution.
  • Strongcommunicationskills, strongattentiontodetail.
  • Basicknowledge ofwebdevelopmenttechnologiessuchasHTML,CSS,andJavaScript.
  • Understanding ofwebandmobileguidelines,accessibilitystandards,andresponsivedesign principles.

BehavioralCompetencies:

  • Leadinitiativeswithhighaccountability,createacollaborativeenvironmentwithasolution- based approach.
  • Serveasatrustedadvisor andmentorfortheteamofferingtechnicaladvice.
  • Abilitytocommunicatewithprecision,engaging teamandstakeholderstobuildtrustand reliable working relationships across cross-functional teams and geographies enabling organizational alignment.
  • Abilitytosetprioritieswiththeteambyunderstandinginterdependence,inspiringteam members with consistent focus, quality output, and timelines.
  • Constantly keep oneself updated on current technology & trends to drive innovative decisions throughpiloting forward-thinkingapproachestocomplexproblems inonesownareaofwork.
  • Inquisitivetounderstandcustomerprioritiesandbusinesschallengeswhilecreatingvaluefor technical solutions.

WHATWILLGIVEYOUACOMPETITIVEEDGE(PREFERREDQUALIFICATIONS):

  • Strongcrossfunctionalcollaboration
  • SolidfoundationinAdobetools suchasAdobe ExperienceManager,Target, andAdobeJourney Optimizer.
  • Previousretail, airline,ore-commercedesignexperience
  • Proficientunderstandingofwebmarkup, includingHTML5, CSS3&Tailwind,aswellasDOM manipulation and client-side scripting
  • Effectiveunderstandingandworkingknowledge ofJavaScript,TypeScript,Angularand/orReact, Vue.js or other frontend framework experience
  • Goodunderstandingofasynchronousrequest handling,SinglePageApplications,andAJAX

KEYRESPONSIBILITIES:

  • Focusonhands-onability touseAdobeExperienceManager (AEM)forsetting upandlaunching content like banners or landing pages. They must write and check JSON code for personalized campaigns and build HTML offers that fit different screens. Expect skills in QA testing, fixing issues in test setups, and managing content schedules from start to end.
  • Partnerwithstrategyteamtolaunchpersonalizedcampaign contentusingJSONtemplates, HTML offers, modular code, and frontend frameworks via Adobe tools
  • Translatetechnicaldocumentationintouser-friendlycontent andconfiguration.
  • Managecontentdeploymentacrosstestingandproductionenvironments,ensuringaccuracy and performance.
  • Responsibleforday-to-dayoperationsofcontent, includingmessageupdates, campaign adjustments, and configuration changes.
  • Documentallcampaign takedownsandlaunches astheyhappeningrealtime
  • Leadourworkflow innovationtocreateefficiencyincontentlaunches andoperations
  • Write,edit,andQAUXcampaignbuilds (e.g.,banners,modals, landingpages,in-app messages).
  • Configurepersonalizedcontent variationsbasedonaudiencesegments andbehavioraltriggers
  • Reviewthecampaign calendarandprioritizetasksforupcoming launches.Attenddailystand- ups or syncs to ensure smooth campaign operations delivery.

Posted: March 31st, 2026