Deputy General Manager/General Manager – Quality Control

Location – Jambusar Plant, near Vadodara, Gujarat

Experience – 15 to 20 years

Key Responsibilities

1. Quality Systems Implementation & Compliance

• Implementation and maintenance of procedures related to:
• Identification and traceability of finished products
• Inspection and testing of finished bottles and vials
• Inspection and test status control
• Control of non-conforming products
• Corrective and Preventive Action (CAPA)
• Handling, storage, packaging, preservation, and delivery of finished bottles and vials
• Review and continuous improvement of the Quality Management System.
• Ensure full compliance with:
• GMP (Good Manufacturing Practices)
• QMS (Quality Management System)
• ENMS (Energy Management System)
• FSMS (Food Safety Management System, if applicable)
• ISO standards
• EMS (Environmental Management System)
• OHSAS / Occupational Health & Safety standards
• Lead internal and external audits.
• Maintain documentation as per regulatory requirements.

2. Raw Material & Batch Quality Control

Inspection and approval of:

• Silica sand
• Soda ash
• Limestone
• Dolomite
• Cullet
• Additives and colorants
• Monitor batch composition accuracy and homogeneity.
• Conduct chemical analysis and maintain test records.
• Coordinate vendor quality audits and supplier improvement programs.

3. In-Process & Cold End Quality Control

Overall Responsibility of Cold End Department

• Supervise inspection activities at Cold End.
• Monitor and control:
• Dimensional accuracy
• Weight consistency
• Wall thickness
• Finish and neck dimensions
• Visual defects (checks, cracks, stones, blisters, inclusions, seeds, scratches)
• Ensure proper functioning of inspection machines:
• Automatic inspection machines
• Camera-based defect detection systems
• Leak testing equipment
• Vertical load testing machines
• Thermal shock testing systems
• Monitor annealing lehr temperature profile and stress levels.
• Conduct strain testing using polariscopes.
• Maintain AQL levels and rejection analysis.

4. Finished Product Inspection & Testing

• Ensure proper identification and traceability of finished bottles and vials.
• Maintain inspection and test status of each batch.
• Conduct:
• Compression testing
• Internal pressure testing
• Impact resistance testing
• Thermal shock resistance testing
• Approve/reject finished goods before dispatch.
• Ensure proper packaging, preservation, and delivery as per customer and regulatory requirements.

5. Control of Non-Conforming Products

• Identify and segregate non-conforming products.
• Ensure proper labeling and documentation.
• Conduct Root Cause Analysis (RCA).
• Implement Corrective and Preventive Actions (CAPA).
• Monitor effectiveness of corrective measures.

6. Customer Complaint Handling (B+C Sort)

• Overall responsibility for customer complaint resolution.
• Handle B+C Sort activities effectively.
• Conduct complaint investigation and defect analysis.
• Coordinate sorting, inspection, and corrective actions.
• Maintain complaint trend analysis reports.
• Reduce repeat complaints through systemic improvement.

7. Calibration & Laboratory Management

• Ensure calibration of inspection and measuring instruments.
• Maintain calibration records and schedules.
• Oversee laboratory testing activities.
• Ensure all instruments comply with standard requirements.
• Maintain documentation and test reports.

8. Training & Records Management

• Identify training needs for department members.
• Provide and maintain records of training.
• Conduct regular skill development and GMP awareness sessions.
• Ensure competency evaluation of inspectors and technicians.

9. Process Improvement & Cost of Quality

• Monitor:
• Rejection %
• Customer complaint rate
• First-pass yield
• Cost of poor quality (COPQ)
• Drive Six Sigma / Lean initiatives.
• Improve production yield and reduce breakage.

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