Company Overview
Gamut HR Solutions is dedicated to connecting job seekers with the right opportunities, offering personalized career solutions. Based in Hyderabad, this small-scale company with 2-10 employees is committed to providing tailored HR solutions, ensuring a perfect fit for both employers and employees. For more information, visit Gamut HR Solutions.
Job Overview
We are seeking a Mid-Level Post Order Executive to join our team at Gamut HR Solutions in Hyderabad. This full-time role involves coordinating post-order processes, ensuring efficient order management, and maintaining high customer satisfaction. The ideal candidate will be skilled in logistics coordination, ERP systems, and problem-solving.
Qualifications and Skills
- Experience in logistics coordination with a strong understanding of supply chain processes (Mandatory skill).
- Proficiency in ERP systems, ensuring accurate data entry and inventory updates (Mandatory skill).
- Excellent problem-solving abilities to handle order discrepancies and client issues effectively (Mandatory skill).
- Competence in order processing, including documentation and compliance with company standards.
- Strong customer communication skills to maintain client relationships and address inquiries promptly.
- Ability to manage inventory efficiently, ensuring stock levels meet customer demands.
- Attention to detail for accurate order tracking and reporting.
- Capability to work well under pressure, meeting deadlines in a fast-paced environment.
Roles and Responsibilities
- Coordinate with logistics and supply chain teams to streamline post-order processes.
- Utilize ERP systems to manage and track all order-related activities efficiently.
- Address and resolve any order-related issues to ensure customer satisfaction is maintained.
- Communicate effectively with customers, providing timely updates on order status and delivery timelines.
- Oversee inventory levels, ensuring adequate stock is available for upcoming orders.
- Work closely with the sales team to understand customer requirements and expectations.
- Generate and analyze reports related to order fulfillment and process improvements.
- Ensure compliance with company policies and industry regulations in all post-order activities.
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