Company: UnitedHealth Group
Location: Chennai
Job Description:Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Be able to maintain knowledge of coding and regulatory changesKPIs to include but not limited to Productivity, quality, TAT, Attendance and AttritionQuick turnaround using logical understanding of dataManages overall personnel, performance, and operation hygiene across all assigned project(s)Provide expertise and leadership in assigned functional areaManage relationship with internal and external stakeholders and functionsManage all client interaction and client communication. Should front end the relationship with the clientReview and analysis of periodic reports and metricsPromotes, leads and supports quality initiatives targeted towards process improvementsActively involved in the internal audit support, ensuring all compliance parameters are metEstablish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamworkProvide direction to staff; ensure resolution of problems; sets prioritiesActively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s)Managing attrition and building retention strategiesPreparation of annual business plans including operating budgetsNegotiating solutions, resolving conflicts and anticipating/handling critical situationsProviding regular performance feedback and giving frequent formal and informal coaching sessionsProvide support to existing team, build new team of freshers, manage quality and productivityWork with onshore partners to improve team performance and ensure team growthManage career progression of team and have an attitude of servant leadershipEnsure team engagement and manage attritionComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications:
Bachelor’s degree, preferably in life sciencesCoding Certification from AAPC or AHIMA (CPC/COC/CIC/CCS)8+ years of overall experience with experience in managing team of managers7+ years of experience in IP DRG CodingExperience in Provider Coding.Experience in OptumCare coding management will be preferredKnowledge of budgeting, cost estimating, capacity utilization principles and proceduresKnowledge of organizational structure, workflow, and operating proceduresGood understanding of US Healthcare RCM with focus on Medical CodingGood understanding of medical code types valid for both OP along with CMS guidelinesProficient in healthcare reimbursement methodologiesProven good analytical skillsProven good interpersonal and communication skillsProven acumen towards employee engagements & driving customer satisfactionProven ability to effectively handle large teams in a fast-moving business environmentProven ability to supervise and manage a team of frontline supervisorsProven ability to develop comprehensive planning and project managementProven ability to work effectively with a wide range of stakeholdersProven ability to effectively handle large teams in a fast moving business environmentProven ability to supervise and manage a team of frontline supervisorsProven ability to manage a team of to codersProven ability to effectively interface with all levels of coding and auditing personnel (internal / external) and customersAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
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Posted: February 21st, 2026