Company: Mphasis
Location: Pune
Job Description:Graduate freshers with good typing skills Analytical skills Operating the computer- Intermediate MS Office – Intermediate Excellent in Spoken and written English with effective Business email Communication Basic knowledge of Insurance Typing Speed 30 WPM Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs Positive energy Positive attitude Self learner Any Graduate, Freshers can apply At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation
Job Description
Role: Customer Support Officer – BPO
Location: Pune/Mangalore
Who are we looking for?
Technical Skills:
Process Skills:
Behavioral Skills:
Qualification:
What’s in for you?
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Posted: January 17th, 2026