Company: Anicalls (Pty) Ltd
Location: Chennai
Job Description:
• Troubleshooting application functionality, crash, and performance • Investigate user performance and work with external teams to improve user experience • Assist customers with Tier 2 incident resolution for Linux and Windows applications. • Provide remote end-user desktop support • Participates in special projects as required. • Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests. • Communicate effectively (in oral and written form) with various individuals; work well within small and large team environments. • Willingness to provide initial triage, response, and notifications for incidents…
Posted: January 7th, 2026