Branch Manager

Job Overview

We are seeking an experienced Branch Manager for our Chennai location. This is a senior-level full-time position. The ideal candidate will bring 7 to 10 years of experience in branch management, with a strong focus on developing sales strategies and managing secured loans. This role involves leading our team towards achieving financial growth and operational efficiency.

Qualifications and Skills

• Demonstrated expertise in developing and executing sales strategies to drive business growth and achieve organizational objectives. (Mandatory skill)
• Proven experience in managing secured loans with a deep understanding of loan processes and compliance requirements. (Mandatory skill)
• Strong leadership abilities with a focus on coaching, mentoring, and guiding teams to achieve their maximum potential and performance.
• Deep understanding of financial analysis, including the ability to interpret financial data and develop actionable plans from financial reports.
• Comprehensive knowledge of risk assessment processes to identify potential risks and implement effective mitigation strategies.
• Experience in budget management, including planning, monitoring, and adhering to budgeting objectives for optimal cost efficiency.
• Ability to analyze performance metrics carefully to optimize operations and implement strategic improvements effectively.
• Skilled in conflict resolution, with a proven track record of handling disputes and disagreements effectively, maintaining a harmonious work environment.

Roles and Responsibilities

• Manage and oversee the daily operations of the Chennai branch, ensuring smooth and efficient operations at all times.
• Develop and implement sales strategies to drive branch growth, profitability, and enhance customer satisfaction.
• Lead, supervise, and motivate branch staff to achieve set goals, providing training and development as needed.
• Monitor financial performance, including evaluations of budgets, reports, and compliance to improve branch efficiency.
• Ensure adherence to legal and regulatory requirements regarding secured loans and other financial products.
• Coordinate with senior management to align branch activities with the overall objectives of the company.
• Conduct market research and analysis to identify new business opportunities and improve service offerings.
• Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction.

…