What Youll Be Doing (Position Summary):
Reporting into theDirector,Learning Advisory,the Sr.Specialist, Talent Developmentprovides support in the planning,organization, assessment,developmentand implementation of keyinstructor-led learninginitiatives in theTalentDevelopment. TheSr. Specialist, Talent Developmentis accountable,in partnershipwith the Sr.LearningAdvisor, for delivering on the following key accountabilities and providing direct support to the Leadership Team on any other matters related to the successful management and operation of the team.
At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.
How Youll Succeed (Responsibilities):
Producer present for the delivery of instructor-led session.
- Attend assigned sessions virtually and ensure learners have an exceptional virtual experience during the class / program (i.emanage camera,muteparticipantswhen necessary,point-of-contact the resolve any experience issues).
- Manage all incoming questions,consolidateon theflyand call out the question(s) to the speaker to answer.
- Where necessary, manage the flow of the session, by drivingthe deck during the sessions, monitoring timing / agenda and minimize disruptions.
- Provides technicalassistanceforinstructorand learners during sessions.
- Send digital materialspreand post-session to all attendees(recorded sessions, communication on post-learning recommendations, job aids / guides to sustain the learning).
Measurement and Reporting
- Keeping team apprised of anyrosterissues and making recommendations to address.
- Identifyrisks in current processes and bring them to the attention of the team.
- Gather andconsolidatefeedback results (where applicable) andsubmittoappropriate teamsfor further analysis and / or reporting.
- Identifycontinuous improvement opportunities.
Business Relationships:
- Attend andparticipatein projectplanningmeetings to ensure alignment on run sheet for assigned sessions; provide feedback andrecommendations(where applicable).
- Point of contact forinstructorto answer any questions they may have prior to the session.
- Single point of contact for participants pre and post session.
Learner Experiencesupport the mandate to ensure best in-class experience.
- Set up classes in Workday Learning.
- Manage rosters of people registering, cancelling, attending and completions.
- Ensure technology internal / external will work prior to each session.
- Send out communications pre-session (directions, dietary, etc.).
- Schedule / source internal instructors where applicable.
- Manage the processing of all vendor invoices and reconcile the budget each quarter.
Experience: 4+ years of experience
Who You Are (Skills / Qualifications):
Must Have Skills:
- Excellent relationship building skills with the ability to influence stakeholders from varied backgrounds, differingprioritiesand over which you do not have direct authority.
- Ability to understand issues and concepts related to new and evolving business needs; can get up to speed quickly with regard to new subject matters and able to deal with changing circumstances.
- Strong organizational skills, sufficient to develop project / workplansand coordinate the delivery of initiatives across business and organizational lines.
- Ability to manage workload in an ambiguous environment while under tight timelines.
- Problem solving skills sufficient to analyze information and formulate responses to problems and issues.
- Communication and interactive skills to convey factual and conceptual information on issues requiring detailed explanation / interpretation and communicate effectively at all levels in the organization.
- Strongproficiencyin Excel (formulas, PivotTables, conditional formatting).
- Strong verbal and writtencommunication andpresentation skills (excellent ability to build executive presentations using PowerPoint).
What CIBC India Offers:
At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.
- We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.
Privacy:
By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in theCandidate Privacy Statement.
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