The International Supply Chain Liaison provides essential operational support for Future Tech’s global logistics and trade compliance functions.
This position ensures end-to-end coordination of international transportation, documentation, export/import compliance, depot–carrier planning, and order execution.
The role oversees operational milestones, shipment performance, and cross-border requirements to maintain optimal service levels and streamline global order flow.
Qualified candidates will demonstrate strong organizational, coordination, and transportation-operations skills; the ability to prioritize effectively in a fast-paced global environment; and the capacity to resolve issues proactively while supporting key stakeholders across time zones.
This is an India-based, Remote position.
The work hours are 1:30p – 10:30p India Standard time.
Provide visibility and support regarding transportation disruptions, escalating issues that may affect service-level expectations.
Track shipment milestones and delivery performance, initiating corrective actions to protect turnaround times and customer commitments.
Documentation & Trade Compliance Prepare and validate export and import documentation, including Commercial Proforma invoices, Carrier cost-tracking sheets, Shipper’s Letters of Instruction (SLI), and House Bills of Lading (HBOL).
Collect and verify Certificates of Origin, Material Safety Data Sheets (MSDS/UN), and other compliance documents to ensure audit readiness.
Coordinate with freight forwarders, brokers, and carriers to verify export readiness and compliance with international trade regulations.
Route Optimization & Logistics Planning Execute and refine routing guidelines to improve cost efficiency, transit time reliability, and on-time delivery performance.
Support planning efforts to optimize international and cross-trade outbound flows, balancing cost, lead time, and service-level requirements.
RMA & Reverse Logistics Support reverse logistics operations including RMA coordination, asset-collection routing, and damaged-goods management.
Oversee return-shipment performance through depot networks and third-party carriers to ensure timely resolution and turnaround.
Stakeholder Communication & Cross-Functional Coordination Partner closely with internal teams; including Sales, Procurement, Fulfillment, and Depot to maintain transparent and aligned communication.
Serve as the primary point of escalation for international order, logistics, or pre-/post-shipment disruptions.
Support global time-zone communication needs to ensure timely response and issue escalation.
Reporting & Performance Management Assist Global Supply Chain leadership in gathering transportation, logistics, and performance data to support KPI reporting and operational analysis.
Identify performance gaps and support continuous improvement initiatives.
Qualifications Experience in international logistics, transportation operations, trade compliance, and end-to-end supply-chain coordination.
Strong knowledge of global transportation processes, export documentation standards, and customs compliance requirements.
Proficiency with Transportation Management Systems (TMS) and related logistics platforms.
Advanced organizational and time-management capabilities with the ability to balance multiple priorities under tight deadlines.
High attention to detail and accuracy in documentation and data handling.
Strong analytical skills with the ability to interpret data, identify root causes, and recommend practical solutions.
Advanced Excel capability and strong proficiency in Power BI or comparable data-visualization tools; ability to synthesize data into meaningful insights.
Willingness to travel occasionally for vendor meetings, on-site inspections, and training activities.
Employment decisions at Future Tech Enterprise, Inc.
will be based on merit, qualifications, and abilities.
Future Tech Enterprise, Inc.
does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
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