Associate Threat Response Analyst – Threat Response Operations
The driving force behind Security Response at Mimecast
Threat Response team ensures that our security-focused solutions are performing accurately and efficiently, thereby keeping our customers safe amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where our security products can be improved for better detection of security threats.
Threat Response works closely with research and development, as well as customer support. We are a global team that spans three continents.
Why Join Our Team?
What You’ll Do
- Understand security policies within the Mimecast Administration Console and provide configuration suggestions to customers
- Research and investigate the latest security threats and their potential impact on Mimecast customers
- Work with security vendors on threat detection techniques and remediation
- Identify opportunities to improve processes and systems
What You’ll Bring:
- Strong understanding of SMTP, SSL/TLS, POP3, IMAP, TCP/IP
- Strong understanding of Domain Name System (DNS)
- Strong understanding of URL structure, including components like protocols, domains, subdomains, paths, and query parameters
- Experience working with threat intelligence platforms
- Ability to translate complex technical capabilities into customer-friendly responses
- Working within SaaS environments
Nice to have:
- Experience working in a Security Operations Centre (SOC)
- Experience with Mimecast products as an administrator
What We Bring
Join our Threat Reporting and Response team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.
Mimecast offers formal and on-the-job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members sustain a healthy lifestyle, and importantly – working in cross-functional teams to build your knowledge!
We believe in ‘growth that’s good, we have ‘a culture that cares’ and we are on a ‘mission that matters’.
Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:
- Fosters a culture of collaboration, communication, performance and learning
- Drives innovation and creativity within and between teams
- Introduces employees to priorities outside of their immediate realm
- Ensures important interpersonal relationships and connections with one another and our community!
#LI-GK1
Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
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