What Youll Be Doing (position summary):
The QEManageris accountable for leading and managing quality engineering and software testing activities across multiple projects, programs, or workstreams. This role ensures the delivery of high-quality solutions by developing and executing comprehensive test strategies, plans, and automation scripts, while driving continuous improvement in QA/QE processes and standards. The incumbent plays a key role in technical evaluation, solution design feedback, and implementation of emerging automation and AI-based testing approaches toexpeditedelivery, improve quality, and reduce costs.
At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.
How Youll Succeed (responsibilities):
Operational Excellence
- Develop, publish, manage, and execute test strategies, test plans, test cases, traceability matrices, automation scripts, status reports, defect logs, and exit reports
- Identifyand obtain required test data and test environments to support testing activities
- Develop, publish, and execute testing estimates and manage financials related to testing
Project & Team Leadership
- Manage and lead the testing activities for a workstream, program, or multiple projects/initiatives
- Lead a team of test analysts, including capacity management, performance management, productivity, quality assurance, and compliance with project requirements
- Ensure adherence to QA/QE standards and drive the implementation of new standards
Continuous Improvement
- Recognize andidentifyareas for improvement in policies, processes, procedures, and tools/methodologies; implement continuous improvements
- Track and report QA/QE metrics and KPIs such as velocity and defect slippage
- Identify, manage, and remediate noncompliance items and deviations
Technical Evaluation & Quality Engineering
- Provide input, feedback, and challenge technical designs, assess impactstotesting based on technical details, and develop QA automation solutions
- Identifyand implement automation, AI, or emerging solutions toexpeditetesting, improve quality, and reduce costs
Quality Assurance
- Apply extensive knowledge of software quality assurance activities, tasks, tools, and techniques to evaluate new or enhanced systems and software tools for adherence to functionality and quality requirements
Quality Management & Problem Solving
- Utilize quality management methods, tools, and techniques to create and support an environment that meets organizational needs
- Apply problem-solving approaches, tools, and techniques to recognize,anticipate, and resolve organizational, operational, or process problems
People Management
- Setappropriate contextwhen assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals
- Build team and individual capabilities byprovidingdevelopment opportunities such as job shadowing, special projects, and training
- Manage performance by providing fair andaccurateformal and informal feedback,identifyingand removing obstacles to performance, and explaining how performance expectations align with business priorities
- Create a positive work environment and act as an effective role model by championing CIBCs mission, vision, and values
- Ensure compliance with policies, standards, guidelines, and controls by applying the policies and controls fairly and consistently so employees understand what to expect
- Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals
Experience: 10+ years of experience
Who You Are (skills/qualifications):
Must Have Skills:
- 10+years of industry and job experience in software quality engineering, quality assurance, and test management.2-3yrsof management experience
- Extensive experience in evaluating systems, software packages, and tools for functionality and quality requirements
- Strong understanding of quality management methods, tools, and techniques
- Robot Framework, Appium, and Selenium scripting
- GitHub CoPilot or other Gen AI-based tools
- Proficient with Jira, Confluence, and/or other similar Agile, development, and QA tools
- Proficient withRestAPI,Parasoft, or other API testing and virtualization tools for API QA
- Excellent verbal and written communication skills
- Strong problem-solving capabilities and ability to implement continuous improvements
- Ability to lead teams, manage performance, and drive quality outcomes
Good To Have:
- Programming language skills with a strong preference for web-based programming (OLB QA), mobile programming (mobile QA), and API programming (API QA)
What CIBC India Offers:
At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.
- We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development
Privacy:
By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in theCandidate Privacy Statement
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