RESPONSIBILITIES
:
Develop a deep understanding of our users and their workflows, products, and markets through exposure to product support and testing activities
Developing basic product thinking skills. Starts by defining the problems, goals and needs, and then experiments to uncover the best solution
Support applications by answering questions and troubleshooting bugs with some oversight
Flagging bugs and defects and relaying issues within the development team
Create and automate software test plans, cases, and scripts
Identify recurring issues/requests and make recommendations for feature enhancements
Communicates product bugs and workarounds in a structured manner, and with impact, to a variety of stakeholders including Product, Content, and Engineering.
Enthusiasm and initiative to solve problems with a combination of analytical skills and creativity
Work alongside product managers to translate user needs into requirements and acceptance criteria
Contributes to keeping product documentation updated as directed by the product team
Building expertise on how to escalate and advise workarounds.
Effectively organizes and manages own work with some oversight
REQUIRED SKILLS:
An undergraduate degree in Computer Science/Engineering/Finance (B.Com., B.Sc., BE/B.Tech etc.)
Preferably a minimum of 0 to 4 years of relevant experience
Knowledge on Software Development Life Cycle
Ability to complete daily tasks or projects in a timely and accurate manner
Articulate communicator, with excellent language skills – both oral and written
Quick learner: ability to apply skills and past experiences in new situations
Strong written and oral communication skills
Strong analytical and problem-solving skills
Attention to detail and ability to see big picture
Technical skills: Any Database or Object-Oriented Programming language
A desire for continuous learning and improvement
PREFFERED SKILLS
Exposure/Knowledge on Enterprise Software from FactSet, Thomson Reuters, Bloomberg, or Capital IQ
Knowledge of financial databases used in financial markets
Technical specification writing or maintenance experience of tools, enhancements, and products
Working experience on testing tools and Automation tools
Have a good understanding on creating and executing test cases
DIVERSITY
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