Assistant Branch Manager

Company: Antal International
Apply for the Assistant Branch Manager
Location: Kolkata
Job Description:

Job Description

Position: Assistant Branch Manager

Location: Kolkata

Company: German MNC (Confidential)

Reporting To: Vice President

Role Purpose

The Assistant Branch Manager will be responsible for leading branch operations, service delivery, and service sales performance within a mission-critical engineering environment. The role requires strong people leadership, operational excellence, and a customer-centric approach aligned with global quality, safety, and performance standards.

Key Responsibilities

  • Lead and manage a cross-functional team of approximately 10 members across service, operations, and commercial activities
  • Drive branch-level operational efficiency while ensuring compliance with global quality, safety, and process standards
  • Own service sales performance including AMC, preventive maintenance contracts, spares, retrofits, and system upgrades
  • Ensure high standards of service delivery, uptime assurance, and customer satisfaction in mission-critical environments
  • Develop team capability through coaching, performance reviews, and continuous skill enhancement
  • Coordinate closely with project, service engineering, and supply chain teams to ensure seamless execution
  • Monitor branch KPIs, financial performance, and service metrics; present insights to senior leadership
  • Strengthen customer relationships and support business growth across the region
  • Qualification & Experience

  • Education: B.E. / B.Tech in Mechanical Engineering (mandatory)
  • Experience: Minimum 8 years of relevant experience in HVAC / Precision Cooling / Engineering Services
  • Leadership: Proven team handling experience is mandatory, including management of multi-disciplinary teams
  • Functional Expertise: Branch or regional operations Service delivery management Service sales and contract lifecycle management
  • Key Competencies

  • Strong leadership and people management capabilities
  • Operational planning and execution discipline
  • Customer-focused mindset suited to mission-critical service environments
  • Commercial acumen in service sales and lifecycle management
  • Effective communication and stakeholder engagement skills
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    Posted: February 27th, 2026