About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
- Responsible for participating in development, maintenance, enhancement for application issues and system optimization.
- Understand business requirements to provide the technical design of computer software
- Possess high level of programming expertise in TPF C, Basic Assembler Language for the zTPF environment to develop and maintain computer software
- Develop appropriate software and documentation according to Delta standards
- Support and troubleshoot computer systems as required, optimizing performance, resolving problems, and providing timely follow up on all problems
- Follow Delta standards and methodologies in the development and implementation of computer software
- Works/Consults across multiple projects; functions as an informal leader
- Responsible for providing hands-on expert level assistance to junior developers for technical issues.
- Practices safety-conscious behaviors in all operational processes and procedures
- Respects differing opinions and collaboration on creating solutions for Delta Airlines
- Collaborate with system or application owners to create secure, reliable, scalable software solutions
- Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do destructive testing to ensure adequate resiliency in production
- Collaborate cross-functionally with business and other IT teams across Delta
- Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
- Identifies, implements, and shares technical solutions that can be used across the portfolio
- Identifies product enhancements to create a better experience for the end users
- Research and/or investigate technical issues impacting the organization and recommend solutions
- Provides application support for software running in production
- Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing
- Triages high priority issues and outages as they arise
- Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):
- Bachelors degree in computer science, Engineering, or Information Systems or any equivalent combination of experience, education, and/or training in the TPF application development field. Previous airline experience ideal.
- Excellent analytical, technology, communication, decision making and problem-solving skills
- Organized with an ability to prioritize workload, meet deadlines, and utilize time effectively
- Must have the ability to transform business and functional requirements into technical solutions
- 8 – 12 years of experience working in TPF Airline Operations and application development.
- Experience in Agile methodologies
- Knowledge with TPF, zTPF, TPFDF, Assembler.
- Prior exposure to airline or travel domain is a plus.
- Willingness to work in on-call support environments.
- Experience debugging components and code built by other developers.
- Ability to clearly communicate and coordinate with peers, product owners, and cross functional teams and design a relevant and time to market solution.
- Must have the ability to listen to customers and colleagues, convey ideas effectively, and prepare written documentation.
- Ability to quickly adapt to new tools and evolving technologies.
- Proactive in nature with customer satisfaction as a primary goal
- Embraces Diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
- Design Thinking
- Ensure code quality and documentation for supporting application post deployment.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):
- Prior experience in handling on-call support and exposure to system optimization specifically in TPF for MIPS reduction.
- Ideally you will have a background in the Airline industry
- Experience in TPF APIs, AWS, Apigee will be added plus
- Must be able to prioritize work on multiple project teams, with the overall goal of satisfying all deployment needs and effectively supporting diverse clients
- Be passionate about high quality software delivery
- Assist in delivering constant improvement to business processes
- Ability to work within a team environment
- Embraces Diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
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