About Birlasoft:
Birlasoft is a global technology company enabling “next-generation” digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering “future-ready” solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasoft’s nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.
Role: Senior Manager – Facilities and Logistics management
Location: Hyderabad
Experience : 15+ Years
Role & responsibilities:
Facilities & Infrastructure Management
- Provide overall leadership for facility operations, including office infrastructure, utilities, maintenance, housekeeping, and space management.
- Oversee vendor contracts and SLAs related to facilities, security, housekeeping, transport, cafeteria, and technical services.
- Drive preventive and corrective maintenance programs to ensure uninterrupted operations.
Security, Safety & Compliance
- Ensure compliance with SEZ, statutory, safety, fire, and environmental regulations.
- Lead security governance, access controls, CCTV, visitor management, and incident response.
- Own risk registers, audits, and corrective action tracking for admin and facilities risks.
Workplace Operations & Employee Experience
- Enable a productive, safe, and engaging workplace environment for employees and leadership.
- Partner with HR, IT, and Business Leaders on workplace initiatives, expansions, and relocations.
- Act as the single point escalation owner for critical admin and infrastructure issues.
Financial & Vendor Management
- Prepare and manage annual admin and facilities budgets.
- Drive cost optimization, negotiations, and value realization from vendors.
- Ensure timely invoice validation, approvals, and compliance to financial controls.
Governance, Documentation & Data Management, ISO audits
- Ensure adherence to records retention, data disposal, and documentation policies.
- Maintain updated SOPs, compliance documents, risk registers, and audit trails.
- Lead governance forums and reviews related to administration and facilities.
Leadership & Stakeholder Management
- Lead and mentor admin and facilities teams across Hyderabad.
- Represent administration function in leadership meetings, audits, and customer visits.
Employee Transportation Management
- Ensure seamless employee transportation services, including daily commute, airport transfers, and transportation for leadership, clients, and guests.
- Manage end to end transportation vendor operations, including onboarding, SLA management, statutory compliances, and service quality.
- Oversee transportation MIS, Validate and approve transportation invoices, ensuring accuracy and adherence to contractual and financial controls.
- Demonstrate strong working knowledge of Employee Transportation Systems (ETS) and digital commute platforms such as Move Insync, Smart Commute, or equivalent tools.
- Ensure transportation operations comply with safety standards, statutory requirements, and organizational policies
Electro Mechanical (E&M) Operations & Business Continuity
- Ensure 100% uptime of critical electro mechanical infrastructure to support uninterrupted business operations.
- Oversee operation and maintenance of critical electrical and mechanical equipment, including DG sets, UPS, transformers, AC units, LT/HT panels, and allied infrastructure.
- Monitor equipment performance and ensure strict adherence to Preventive Planned Maintenance (PPM) calendars.
- Track asset health, breakdown trends, corrective actions, and escalation management for critical systems.
- Coordinate with internal teams and external service providers to ensure timely maintenance, statutory inspections, and compliance certifications.
- Proactively mitigate operational risks through redundancy planning, emergency preparedness, and incident response mechanisms.
Key Interfaces
- Internal: HR, IT, Finance, Legal, Security, Business Leadership
- External: Vendors, Service Providers, Government & Regulatory Authorities, Auditors
Key Skills & Competencies
- Strategic Facilities & Administration Leadership
- String communication skills
- SEZ / Statutory / Safety Compliance
- Vendor & Contract Management
- Budgeting & Cost Optimization
- Risk Management & Business Continuity
- Crisis & Incident Management
- Strong Stakeholder Communication
- People Leadership & Team Development
- Co-ordinating Internally: HR, IT, Finance, Security, Leadership Teams
- Co-ordinating Externally: Government Authorities, SEZ Bodies, Vendors, Auditors
- Good hands-on experience in MS office (Excel, PPT) outlook & SAP.
Experience & Qualifications
- 15+ years of progressive experience in Administration, Facilities, or Corporate Services
- Proven experience managing large corporate campuses or SEZ environments
- Strong understanding of Indian statutory, safety, and labour regulations
- Prior experience in IT / corporate environments preferred having lead a site independently.
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