About the Role
The Customer Service Associate will be responsible for engaging with customers through chat processes, ensuring their queries are addressed efficiently.
Responsibilities
- Handle customer inquiries through chat.
- Provide accurate information and support to customers.
- Maintain a high level of customer satisfaction.
Qualifications
- Graduate freshers and HSC with experience can apply (Commerce & Arts can Apply).
Required Skills
- Excellent verbal and written communication skills.
- Basic computer knowledge.
Preferred Skills
- Experience in customer service is a plus.
Pay range and compensation package
- Details regarding the pay range or salary will be discussed during the interview process.
Equal Opportunity Statement
Firstsource follows a fair, transparent, and merit-based hiring process. We are committed to diversity and inclusivity in our workforce.
Location
FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090
SHIFTS
5 Days Working & 2 Rotational Week Off
Transport boundary
- Western line- Church gate to Virar.
- Central line- CST to Thane (MAIN CITY).
- Harbour line- CST to Vashi.
Documents Required
- Educational documents (all originals).
- Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement).
- Aadhar card, PAN card.
Interested candidates please share your resume on what’s app or call on 7387440806 or Mail CV on
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
…