General Manager Operations (Insurance BPO ITES)

Roles and Responsibilities

Responsible for overseeing daily operations Ensure company services are delivered to customers on time within budget Develop operational strategies plans to achieve company goals Manage budgets resources to ensure efficient quality operations

Desired Candidate Profile

Min 18 yrs of experience in back-office operation Graduate with exp in US Property & Casualty Workers Compensation Insurance industry Strong SLA management Green belt / Black belt cert is a plus…