A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key job responsibilitiesKey job responsibilitiesEffectively communicate in a clear and professional manner at all times.Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.Effectively manage sensitive cases by reporting up the escalation matrix.Demonstrate excellent time-management skills.Maintains or exceeds targeted performance metrics.Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
BASIC QUALIFICATIONS
– Graduation
PREFERRED QUALIFICATIONS
– Excel is preferred
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