About Our Client
This is an opportunity to work with a large organization specializing in the Technology and Telecoms industry. The company focuses on delivering high-quality services and innovative solutions to meet its business objectives.
Job Description
Role: eCom Technical QA Lead/ManagerQualification: with min. experience of 8-12 years as QA Manager in eCom Frameworks like SAP Hybris Commerce (must have) , Magento, AEM, Shopify etc.Responsibilities
– Requires working with the business/operation stakeholder to understand new feature/offer/promotions requests
– Analysis of the Business Problems & Solution design
– Understand and correctly use the company ecommerce Platform to support business stakeholders
– Creating and maintaining listings of Issues/Bugs of eCom Platform
– Validation the existing product online is listed properly with correct data, images & offers.
– Coordinate & Streamline tasks with QA/Ops team
– Facilitate tech team / feature PM/ Delivery manager for any support from QA perspective
– Work with L1/L2 & Third party support Team for the bugs reporting & resolution
– Maintain process and procedure documents for this role
– Team Leadership: Manage, mentor, and lead QA team members to ensure effective test execution and professional development
– Analyzing users stories and/use cases/requirements for validity and feasibility
– Quality Assurance: Ensure that all features of e-commerce platform meet defined quality, performance, and security standards
– Testing Execution: Oversee all testing phases, including system, integration, user acceptance (UAT), and performance testing
o Will be responsible for end to end execution of eCom Projects Testing
o Offer Validation & Testing
o New Product Launch & Testing
o UI/UX Improvement & testing
o Execute all levels of UATs & work on test cases- Defect Management: Lead the defect triage process, ensuring timely resolution of issues across different environments.
– Root Cause Analysis: Perform thorough root cause analysis for defects and production issues to prevent recurrence.
– Collaboration: Work closely with development, product, and business teams to gather requirements, define test coverage, and integrate quality practices into the development lifecycle
– Knowledge of eCom Frameworks like Hybris (must have), AEM, Magento, Shopify
– Handle the day-to-day volumes of the assigned tasks and complete with high quality
– Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.
– Maintain records of day-to-day work by updating trackers to reflect work done
– Sense of ownership and pride in your performance and its impact success
The Successful Applicant
A successful QA Lead/Manager should have:
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