Contracts and Claims Manager

Company: Larsen & Toubro
Apply for the Contracts and Claims Manager
Location: Mumbai
Job Description:

Job Title: Head- Contracts – Test

Division/Function: Contracts

Aim: overseas corporate contract function by supporting the business unit.

Responsibilities: 

  • To study the bid documents, identification of potential risk area, contingency plan and inform Tendering team so that it can be incorporated in the quotation of the works 
  • To prepare the queries during pre-bid stage for client to bring more clarity in the assessment of the proposal
  • To prepare Contract Appreciation Document (CAD) for internal circulation
  • Monitoring the works from contractual perspective, safeguarding company’s entitlements & performance of obligations
  • Preparation & submission of claims for various issues arising out of works at site duly coordinating with site 
  • To monitor and guide the correspondence with client on behalf of company on regular basis to address any issue, scope of work, delays etc.
  • To coordinate & interact with Dispute Resolutions Bodies (DRB) set up under the Contract
  • To coordinate & interact with Arbitration Tribunal constituted for settlement of disputes
  • To pursue the matter in respective Court through Legal counsel and Advocate on record – various submissions and follow up
  • Coordinate with the Legal counsel for Arbitration duly supplying with proper inputs to strengthen the case
  • Preparation of High Value work order and/or Agreements with Subcontractors
  • Standardizing formats for various work orders /agreements to be made with subcontractors
  • To make the project team aware and sensitive about the importance of contract and correspondence with client and identification of potential friction area (red flags) with client during execution of the project
  • KRA:

    Financial Perspective:

  • To generate revenue by claiming for extra work executed
  • Operations Perspective:

  • To highlight potential risks and recommend appropriate mitigation steps
  • To ensure common understanding with vendors / sub-contractors / JV partners w.r.t contract documents.
  • Customer Perspective:

  • To delight internal customer
  • Learning, Growth Perspective:

  • Self-development – Upgrade knowledge & competencies
  • Team development – build team’s capabilities & competencies
  • Qualification and Experience: 

  • Educational qualification: B.E. Civil, LLB, 
  • Years of experience: 
  • Other Specialization: Civil Engineering, PGD in Construction/Business Management 
  • Behavioral Competencies: 

  • Studies/analyses industry trends.
  • Evaluates several options before taking a decision affecting a large group of people. Keeps alternative plans if things do not go according to the plan.
  • Proactively seeks conflicting views to test their thinking, produces powerful new concepts or creative new solutions that change the way business is done.
  • Anticipates and mitigates “negative impact” of change or innovation to maximise benefits. Promotes good working relationships regardless of personal likes or dislikesBecomes closely involved in the others’ internal decision making process. Others approach him/her in the critical conversations.Institutionalizes relationships with others to create Mutual benefits. Puts in place various forums to allow different groups or individual to collaborateIdentifies critical capability needs and plans to address them for future.Explain the team’s objectives and expectations from them in person. Makes team members realize importance of their contributions to overall goals. Emphasizes individual strengths and capitalize them for broader objectives. Encourages and supports subordinates in taking on greater challenges.Commits significant resources and/or time (in face of uncertainty) to improve performance, tries something new, reach an entrepreneurial goal while taking actions to minimize downsides. This involves new services, new business lines etc.Takes numerous, sustained actions over time in high risk situations for the organization to reach an organizational goal. Confronts others openly and directly about performance problem
  • Other Required Skills:

  • Knowledge of appropriate laws & regulations related to contract management & claim realization- empanelment of/Networking with external legal counsels, consultants etc. for knowledge enhancement.
  • Sound knowledge to understand, interpret and manage Contracts- Very much aware about latest trends/competitive practice. Prepares robustly for arbitrations/claim settlements.
  • Drafting skills- Proficient in drafting all the types of documentations required for different types of contracts and complexities.
  • Risk Analysis- applies past experiences and quickly catches probable risk factors. Sensitizes/support/communicates to the stakeholders about mitigation/risk handling strategies.
  • Posted: February 5th, 2026