PMO

PMO (Senior Analyst / PMO Lead) Technology (GCC)

Location:(Gurugram/City, Country)

Function:GlobalCapabilityCenter(GCC)Technology

EmploymentType:Full-time

Experience:78 years

ReportsTo:HeadofTechnology(GCC)

RolePurpose:

Weareseeking hands-on,outcome-drivenPMOprofessionaltopartnerwiththe HeadofTechnology in our GCC. The role will drive portfolio governance, delivery oversight, data-led reporting, and operating cadence across strategic technology programs. The ideal candidate combines strong analytical aptitude and data presentation / storytelling skills, understands technology landscapes, communicates crisply with senior stakeholders, and operates with ownership and minimal supervision.

KeyResponsibilities:

PortfolioGovernance& Planning:

• Establishandrunportfolio governance(intake,prioritization,roadmaps,dependencymapping, capacity planning).
• Maintain thetechportfoliobacklog, OKRs / KPIs,andquarterlyplanningartifacts.
• EnsurealignmentbetweenGCCexecutionplansandglobal technology strategy.

DeliveryOversight& ExecutionControl:

• Trackprogrammilestones,risks/issues,decisions(RAID),scopechanges,andbenefits realization.
• Standardizestatus reportingandcreate executive-readydashboardsandnarratives.
• PartnerwithEngineering,Product, Security,andEnterprisePMOtounblock dependencies.

Analytics&Reporting:

• Buildclear,insight-leadreports andvisualsinPowerBI / Excel / PowerPointforleadershipand global stakeholders.
• Drivedataqualityanda singlesourceoftruthacross Jira / AzureDevOps/Confluence.
• Translatedelivery dataintoactionableinsights(e.g.,cycletime,velocity, burn-down,variance metrics).

Financials &VendorManagement:

• Trackbudgets,forecasts,andvariancesupport investmentcasesandROIreporting.
• CoordinateSows, invoicing,andperformancevisibilityforvendors / partners.

Process&Tooling:

• Defineandcontinuouslyimprove waysofworking (Agile/Hybrid),templates,andplaybooks.
• AdministerandoptimizeusageofJira / Confluence / Azure DevOps / Smartsheet / SharePoint.
• Supportchangemanagementandadoptionacross teams.

Stakeholder & CommunicationManagement:

• Coordinatecross-functionalstakeholdersacrosstheGCCandglobalHQ;manageleadership updates, operating rhythms, and decision forums.
• Draftcrispexeccommunications(steercopacks,one-pagers,memos)withstrongnarrativeclarity.

OperatingCadenceoftheTechnology Org:

• Runleadershipcadences(weekly opsreviews,monthly portfolioreviews,quarterly planning).
• Ensureagendas,pre-reads,action tracking,andout comes areconsistentlydelivered.

Must-HaveQualifications:

• 78yearsofPMO / ProgramManagementexperiencewithin technologyorganizations(GCC experience preferred).
• Stronganalyticalaptitudeanddatapresentation/storytellingskills(PowerBI / Excel / PowerPoint).
• Abilitytounderstandtechnologyconcepts(cloud,APIs, dataplatforms,DevOps / CI-CD, SDLC / Agile).
• Demonstratedownership,biasforaction, andabilitytoworkindependentlyinambiguous environments.
• Excellentcommunicationskills – executive-readywritingandpresentation;abletosimplify complex topics.
• Provenstakeholdermanagementacross seniorleadership,product, engineering,andexternal partners.
• Hands-onwithJira / Confluence(orAzureDevOps) fortracking,reporting,andportfolioviews.

Good-to-Have:

• ExperienceinaGlobal CapabilityCentersupportingglobalstakeholdersacross timezones.
• Certifications:PMP / PRINCE2,CSM / SAFe,ITIL(plus).
• Exposuretofinancialtracking, benefitsrealization,andvendorgovernance.
• Experiencesetting upOKRs,RACI,andportfolio dashboards.
• Bachelor’s in engineering / computerScience orrelated;MBAisaplus.

KeyPerformanceIndicators(KPIs):

• DeliveryHealth:%initiativesontime / scope;schedule / costvariance;dependencyresolution SLAs.
• PortfolioInsight Quality: Accuracyandtimelinessofdashboards / reports;dataqualityscore.
• StakeholderSatisfaction:LeadershipCSAT / NPSforPMOservices effectivenessofgovernance forums.
• FinancialHygiene: Budgetforecastaccuracy (e.g.,within 5%);timely vendorinvoice processing.
• RiskControl:%risks / issueswithactivemitigations;auditfindingsclose dontime.
• OperatingCadence: On-time pre-reads,action closure rates,anddecision turn around.

Tools& Environment:

• Planning&Tracking:Jira,Confluence,Azure DevOps,Smartsheet
• Data&Reporting:PowerBI,Excel(advanced),PowerPoint(executivestorytelling)
• Collaboration:SharePoint,Teams,Miro / Mural
• Methods:Agile / Scrum / SAFe,hybridgovernance,PMBOK / PRINCE2frameworks

Behavioral Competencies:

• Ownership&Accountability:Self-starter,dependable,followsthrough.
• StructuredProblem Solving:Breaksambiguity intoclearsteps;data-first approach.
• Communication&Influence:Tailors messagetoaudience;securesalignmentanddecisions.
• LearningAgility:Quicklyabsorbs newtech / businessdomains proactive inimprovingprocesses.
• Integrity& Confidentiality:Handlessensitiveinformation responsibly.

WorkingModel:

• Hybridwithflexibilityforglobaltime-zonecollaborationasneeded.
• Mayrequireoccasionaltravel topartnersitesorglobal HQ.

Equal Opportunity:

BUPA isanequalopportunityemployer. We celebratediversityandare committedto creating an inclusive environment for all employees.

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