Nursing Superintendent

Job Title: Nursing Superintendent

Department: Nursing Services

Reports To: Medical Superintendent / COO / Unit Head

Location: (Hospital Name & Location)

Position Summary

The Nursing Superintendent is responsible for overall administration, supervision, and coordination of nursing services in the hospital. The role ensures delivery of high-quality patient care, regulatory compliance, optimal staffing, clinical governance, and continuous improvement in nursing standards.

Key Responsibilities

1. Nursing Administration & Operations

• Oversee day-to-day functioning of all nursing units (ICU, OT, Wards, ER, MCH, Oncology, etc.)
• Ensure adequate nurse staffing as per census and acuity.
• Prepare and monitor duty rosters and deployment.
• Maintain nurse–patient ratios as per NABH / statutory norms.
• Ensure adherence to hospital policies, SOPs, and clinical protocols.

2. Clinical Quality & Patient Care

• Ensure high standards of patient care and nursing practices.
• Monitor medication administration safety, infection control, and documentation quality.
• Conduct regular nursing audits and quality checks.
• Address patient complaints related to nursing services.
• Participate in quality initiatives, accreditation processes (NABH/JCI), and audits.

3. Human Resource Management

• Recruitment planning in coordination with HR.
• Conduct performance appraisals of nursing staff.
• Identify training needs and organize CME / skill-based training programs.
• Mentor Nursing Supervisors and Ward In-charges.
• Ensure discipline and professional conduct within nursing teams.

4. Training & Development

• Ensure induction training for new nurses.
• Implement continuous nursing education programs.
• Conduct skill assessments and competency mapping.
• Encourage certification and specialization programs.

5. Compliance & Accreditation

• Ensure compliance with NABH, biomedical waste management, infection control, and statutory guidelines.
• Maintain nursing-related documentation and records.
• Prepare for internal and external audits.
• Participate in hospital committees (Infection Control, Quality, Ethics, etc.).

6. Inventory & Resource Management

• Monitor consumption of nursing supplies.
• Coordinate with stores and purchase for availability of critical items.
• Prevent wastage and ensure cost-effective utilization of resources.

7. Coordination & Communication

• Coordinate with doctors, allied health professionals, and administration.
• Attend management meetings.
• Ensure effective communication within nursing teams.
• Promote teamwork and collaborative care.

Key Performance Indicators (KPIs)

• Patient satisfaction scores
• Nursing turnover rate
• Infection control indicators
• Medication error rates
• Training hours per nurse
• Compliance audit scores

…