Product Specialist

This role is for one of the Weekday’s clients

Salary range: Rs 600000 – Rs 1500000 (ie INR 6-15 LPA)

Min Experience: 1 years

JobType: full-time

As a Product Specialist, you will develop deep product knowledge, act as a subject-matter expert, and help internal and external stakeholders make the most of the product. This is an excellent opportunity for professionals early to mid-career who enjoy combining analytical thinking, customer interaction, and product storytelling.

Requirements

Key Responsibilities

• Develop a strong understanding of the product’s features, use cases, workflows, and competitive positioning
• Act as a product expert to support Sales, Pre-sales, and Customer Success teams during demos, onboarding, and client discussions
• Assist in gathering customer feedback, feature requests, and pain points, and communicate insights to the Product team
• Collaborate with Product Managers to support product launches, feature rollouts, and go-to-market initiatives
• Create and maintain product documentation, FAQs, training materials, presentations, and demo scripts
• Conduct product walkthroughs, internal training sessions, and enablement programs for cross-functional teams
• Analyze product usage data and customer behavior to identify adoption gaps and improvement opportunities
• Support issue triaging by coordinating with Engineering, QA, and Support teams when product-related concerns arise
• Monitor market trends, competitor offerings, and customer expectations to help refine product positioning

Required Skills & Competencies

• Strong understanding of product concepts, user experience, and customer-centric thinking
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Analytical mindset with the ability to interpret data, feedback, and usage metrics
• Strong stakeholder management and cross-functional collaboration skills
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and a problem-solving approach
• Basic understanding of software development lifecycle (SDLC) and agile methodologies (preferred)

Qualifications & Experience

• 1–6 years of experience as a Product Specialist, Business Analyst, Pre-sales, Product Operations, or a related role
• Bachelor’s degree in Business, Engineering, Technology, or a related field
• Experience working with SaaS, digital products, or technology platforms is a plus
• Exposure to tools such as CRM systems, product analytics platforms, or documentation tools is desirable

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