SAP Support Sub-Team Lead

Company: Oxydata Software
Apply for the SAP Support Sub-Team Lead
Location: Chennai
Job Description:

SAP Support Sub-Team Lead
Location: Chennai
Work Mode: Onsite
Employment Type: Permanent
Job ID: RYV638RR

About the Company

Our client operates globally with more than 12,000 employees across 40+ countries and 51 manufacturing facilities.

We are seeking an experienced SAP Support Sub-Team Lead to ensure the stability, performance, and continuity of a legacy SAP ERP environment during a critical transition to a modern digital platform. This role combines people leadership with hands-on SAP expertise (~50%), supporting global business operations.

What You’ll Do

Leadership & People Management

  • Lead, coach, and mentor a growing SAP support sub-team (initially 5 consultants)
  • Conduct regular 1:1s focused on performance, career development, and well-being
  • Build a collaborative, inclusive, and high-performing team culture
  • Manage performance through goal setting, feedback, and evaluations

Team Operations & Delivery Management

  • Ensure timely and effective SAP support across multiple modules
  • Oversee workload balancing, task prioritization, and resource allocation
  • Coordinate daily support activities and track delivery progress
  • Support hiring and onboarding as the team expands
  • Enable cross-functional collaboration with global teams

Hands-On SAP Expertise (~50%)

  • Resolve incidents and troubleshoot complex SAP issues
  • Handle service requests and small change requests
  • Perform functional design, documentation, and enhancements
  • Support testing, validation, and deployment activities
  • Collaborate with business users and technical teams
  • Current high-demand module: Quality Management (QM)

Communication & Collaboration

  • Engage with business stakeholders, Functional Leads, and Product Managers
  • Communicate delivery status, risks, and improvement plans clearly
  • Work effectively in a multicultural, global environment

What You Bring

Must-have:

  • Proven leadership experience in SAP support team management
  • Strong expertise in at least one SAP module: PM, QM, EWM, or Master Data
  • Experience handling complex incidents, integrations, and support scenarios
  • Solid background in SAP support operations and service delivery
  • Excellent communication and interpersonal skills
  • Minimum 12 years of overall SAP experience

Nice-to-have:

  • SAP certifications in relevant modules
  • Knowledge of SAP integrations, architecture, and enhancement frameworks
  • Strong planning, analytical, and multitasking capabilities
  • Experience working with international and distributed teams

Education:

  • Bachelors or Masters Degree
  • Fluent in written and spoken English
Apply Now: https://www.careers-page.com/oxy/job/RYV638RR
Reach out:  parikshit@oxydata.my | +9199993 39025 
Explore more roles: https://oxydata.my/jobs/
#SAPJobs #SAPSupport #SAPTeamLead #QM #EWM #ERP #TechLeadership #ChennaiJobs 

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Posted: February 24th, 2026

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