Client Servicing Manager

Job Title: Client Servicing Manager – Weddings

Location: Mumbai

Working Days: Monday to Saturday (6 days)

Work Timings: 11:00 AM – 7:00 PM

Experience Required: Minimum 2 years

CTC Offered: INR 5,40,000 per annum (negotiable based on experience)

Role Overview:

We are looking for a proactive and detail-driven Client Servicing Manager to own and manage weddings end-to-end. This role requires someone who can seamlessly handle client relationships, vendor coordination, budgets, timelines, and on-ground execution—while staying calm under pressure and thriving in a fast-paced wedding environment.

Key Responsibilities:

• Own and manage weddings end-to-end—from destination recces to event days and final execution
• Travel to wedding destinations for venue recces and on-ground coordination
• Scout, negotiate, and lock the right vendors aligned with the wedding vision and budget
• Create, manage, and maintain detailed cost sheets and budgets
• Lead venue recces, prepare Minutes of Meetings (MoMs), and coordinate with hotels, vendors, and clients
• Align every vendor, timeline, and moving part into one seamless event plan
• Act as the calm, clear, and reliable point of contact for clients at all times
• Build detailed event flows and lead extended teams during on-ground execution
• Handle last-minute changes and challenges with logic, grace, and strong problem-solving skills (bonus if supported by a well-maintained Google Sheet!)

Skills & Qualifications:

• Mandatory: Prior experience in wedding planning / wedding event management
• Strong written and verbal communication skills
• Excellent negotiation and vendor management skills
• Ability to multitask and thrive in a fast-paced environment
• Exceptional attention to detail and organizational skills
• Proven experience in managing live events and on-ground teams
• Proficiency in Google Docs, Google Sheets, and Microsoft Office Suite

Why Join Us?

• You’ll get hands-on exposure, ownership, and the opportunity to grow with the company
• A collaborative environment where your ideas and energy truly matter

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