Job Title: Head – Visual Operations
Location: Delhi
Industry: Luxury Retail (Home Décor & Apparel)
Role Overview
We are seeking a strategic and creative Head of Visual Operations to lead and elevate the visual
identity and in-store experience across our luxury home décor and apparel verticals. This role will be responsible for driving premium visual standards, ensuring operational excellence in VM execution,
and delivering a world-class brand experience across all retail touchpoints.
The ideal candidate combines creative vision with operational discipline and has strong exposure to luxury retail environments.
Key Responsibilities
1. Visual Strategy & Brand Alignment
• Develop and implement a cohesive visual merchandising strategy aligned with brand
positioning.
• Define seasonal themes, window concepts, and in-store storytelling.
• Ensure visual consistency across all stores and formats.
• Translate global luxury trends into locally relevant executions.
2. Store Visual Execution & Operations
• Oversee end-to-end VM execution across stores.
• Create and maintain detailed VM guidelines and SOPs.
• Conduct store audits and ensure adherence to luxury display standards.
• Drive planogram implementation for apparel and home décor categories.
3. Luxury Experience Enhancement
• Elevate customer journey through curated displays and sensory storytelling.
• Collaborate with retail and category teams to enhance product presentation.
• Ensure premium standards in lighting, styling, props, fixtures, and space utilization.
4. Team Leadership
• Lead, mentor, and scale the visual merchandising team across locations.
• Conduct training programs to upskill store teams in VM excellence.
• Build a high-performance culture aligned with brand aesthetics.
5. Cross-Functional Collaboration
• Work closely with buying, marketing, retail operations, and design teams.
• Partner with marketing for campaign rollouts, store launches, and special events.
• Support new store openings with complete VM setup and launch execution.
6. Budget & Vendor Management
• Manage VM budgets effectively within approved allocations.
• Identify and onboard premium vendors for props, installations, and fixtures.
• Ensure cost optimization without compromising luxury standards.
Key Requirements
• 10–15+ years of experience in Visual Merchandising, with at least 3–5 years in a leadership role.
• Strong exposure to luxury retail (home décor / apparel preferred).
• Proven track record in multi-store VM operations.
• Strong aesthetic sensibility and understanding of luxury consumer psychology.
• Excellent project management and vendor management skills.
Preferred Qualifications
• Degree/Diploma in Visual Merchandising, Fashion Design, Interior Design, or related field.
• Experience in premium or international luxury brands.
9871101317
…