Get To Know Us First!
Who We Are
At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.
Our mission:
To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions.
We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services.
Join us to build something transformative.
Careers – https://interface.ai/open-positions
LinkedIn – https://www.linkedin.com/company/interface-ai/
Role – SDE III – Backend
Location: India (Remote)
Function: Engineering – Product Engineering
Reports to: Engineering Manager – Product Engineering
About the Role
We are looking for a Software Development Engineer III to join our Core Platform Team. This team is responsible for designing and scaling the foundational systems that power all our AI-driven products—from secure authentication and configuration engines to core services like logging, feature management, and real-time orchestration.
You’ll work alongside experienced engineers to build modular, high-performance backend systems that are critical to uptime, compliance, and scalability across the company. This is a hands-on role ideal for engineers looking to grow their impact while working on production infrastructure used by every product team.
What You’ll Do
- Design and build high-availability, low-latency services powering AI-based voice and digital agents
- Contribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logic
- Integrate backend systems with AI components such as language models, speech pipelines, and structured data sources
- Collaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiences
- Identify and resolve performance bottlenecks, reliability issues, and system-wide scalability challenges
- Participate in design and architecture reviews, and mentor junior engineers across the team
- Uphold engineering excellence through strong documentation, testing, observability, and DevOps practices
What You’ll Bring
- 5+ years of experience in backend engineering, ideally working on real-time or user-facing platforms
- Strong backend programming skills like Java, Node.JS, or similar, with deep understanding of asynchronous programming and system design
- Proven experience building and scaling distributed services, APIs, and event-driven systems
- Familiarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelines
- Experience integrating services with data stores, message queues, and external APIs
Bonus Points:
- Experience working on AI-enabled or ML-integrated platforms
- Understanding of compliance, security, and auditability requirements in regulated environments
- Prior experience working in fast-paced, high-growth product teams
Why Join Us?
- Work on the most impactful and revenue-generating platform in the organization
- Build infrastructure for real-time intelligent agents—across both chat and voice modalities
- Collaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environment
- Help shape the future of human-AI interaction in a mission-driven company at scale
Ready to lead with impact? Apply now.
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