dynamic lifecycle manager

Job Description

We are seeking a skilled Customer Success Manager to drive the onboarding, engagement, and retention of our tech-touch customers. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.

The ideal candidate will have 5+ years of experience in customer success or a related field, with a proven track record of driving customer growth and satisfaction. They will be responsible for creating customized customer lifecycle journeys, conducting research to inform product development, and collaborating with cross-functional teams to drive business results.

About You

• You possess 5+ years relevant work experience in Customer Success Tech Touch roles
• You’ve worked in SaaS companies before