Customer Service Representative Job Summary
We are seeking a skilled and customer-focused professional to join our Inbound Service Team. The ideal candidate will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction through effective communication and problem-solving skills.
- Handle inbound calls from international customers and provide accurate resolutions in a timely manner.
The Customer Service Representative plays a vital role in delivering exceptional customer experiences by addressing complaints, resolving issues efficiently, and maintaining detailed records of interactions. This individual must possess excellent verbal and written communication skills in English, with the ability to empathize with customers and actively listen to their concerns.
The successful applicant will have experience working in a fast-paced environment where adaptability is key. We offer an opportunity for growth within our company as well as ongoing training programs designed specifically for professionals like you!
Key Responsibilities:
- Skillful Communication – Empathetic & Active Listening
- Critical Problem-Solving – Analytical Mindset
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