D2C Operations Manager

Company: What's Up Wellness
Apply for the D2C Operations Manager
Location: Uttar Pradesh
Job Description:

About Us:

What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to-consume gummy supplements. Ranked by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible! We are looking for an E-commerce Operations Manager to manage order processing, logistics, and inventory while optimizing operational workflows and customer experience across digital channels.

Roles & Responsibilities:

• Processing orders and coordinating with warehouse for order fulfilment.

• Managing logistics and coordinating with courier partners.

• Managing inventory and ensuring stock availability.

• Generating MIS reports related to logistics, inventory, orders and other operations.

• Processing B2B orders and coordinating with logistics.

• Interacting with customers and addressing their queries and concerns related to logistics.

• Keep inventories up to date by recording daily shipments and deliveries

• Reconciliation of invoices relating to operations and logistics.

Requirements:

• Previous experience in an E-commerce environment with product listing and inventory management is essential.

• Ability to analyse data and generate MIS reports.

• MS Excel – VLOOKUP, HLOOKUP, Pivot Tables, etc. (formulas and commands)

• Strong organizational and multitasking skills.

• Excellent communication and customer handling abilities.

• Prior experience in teamwork and leadership.

• Prior experience with e-commerce platforms is a must with at least 2-3 year of experience.

• The individual should be self-motivated and maintain a high level of task fulfilment.

Why Join Us?

• Be part of India’s fastest-growing D2C brand in wellness.

• Work in a dynamic, fast-paced environment with a young, passionate team.

• Ownership & growth opportunities.

• Competitive salary + perks in a high-impact role.

• Shape the future of innovative health & wellness products.

Posted: February 26th, 2026