Associate Manager Human Resources

Job Summary

This role is responsible for managing end-to-end HR operations with a strong focus on HRMS administration, process excellence, compliance, and employee lifecycle management. The role requires hands-on expertise in Darwinbox HRMS to ensure seamless HR service delivery, data integrity, and continuous process improvement across the organization.

Key Responsibilities

1) HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, and exits.
• Ensure accurate maintenance of employee records and HR documentation.
• Oversee attendance and leave administration in coordination with all concerned stakeholders, including Reporting Managers/Head HR.

2) HRMS (Darwinbox) Management

• Act as the primary owner and administrator of the Darwinbox HRMS.
• Configure and manage modules such as Core HR, Attendance, Leave, and Employee Self-Service.
• Drive system adoption, enhancements, and process automation using Darwinbox.
• Manage HRMS data integrity, audits, reports, and dashboards.
• Liaise with Darwinbox support teams for issue resolution and upgrades.

3) Compliance & Governance

• Ensure compliance with labor laws, statutory requirements, and company HR policies.
• Manage audits, statutory filings, and documentation.
• Update HR policies and SOPs in line with legal and organizational changes.

4) Stakeholder & Team Management

• Partner with Unit/Location HR Business Partners, IT, Accounts, and business leaders for operational alignment.
• Lead and mentor Unit/Location HR operations team members.
• Act as a point of escalation for HR operations queries and issues.

5) Reporting & Process Improvement

• Prepare and present HR operational metrics, MIS, and dashboards.
• Identify opportunities for process optimization and digitization.
• Drive continuous improvement initiatives to enhance employee experience.

Required Qualifications & Experience

• Bachelor’s or Master’s degree in Human Resources
• Darwinbox Certified Professional (mandatory)
• 8–10 years of experience in HR operations, with at least 4 years in a managerial role
• Strong hands-on experience with HRMS implementation and administration
• In-depth knowledge of payroll, compliance, and HR operational processes

Key Skills & Competencies

• Advanced HRMS and HR analytics skills
• Strong understanding of labor laws and statutory compliance
• Excellent stakeholder management and communication skills
• Process-oriented and detail-driven approach
• Problem-solving and decision-making abilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in multi-location or high-growth organizations
• Exposure to HR digital transformation projects
• Experience handling audits and compliance for large employee populations

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