Job Title: Ticketing Executive/Airport Ground Staff Company Name: Bluespirit Location: Guwahati, Assam, India Contract Details: Full-time Bluespirit, a leading travel and hospitality company, is currently seeking a highly motivated and customer-oriented individual to join our team as a Ticketing Executive/Airport Ground Staff. This is a full-time position based in Guwahati, Assam, India. As a Ticketing Executive/Airport Ground Staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient travel experience for our clients. Your primary duties will include ticketing, checking-in passengers, assisting with baggage handling, and providing information and assistance to customers. Key Responsibilities: – Process ticket reservations and sales for both domestic and international flights – Check-in passengers and assist with baggage handling – Provide information to customers regarding flight schedules, delays, and other travel-related inquiries – Ensure compliance with all safety and security regulations – Handle customer complaints and resolve any issues in a timely and professional manner – Collaborate with other departments to ensure a seamless travel experience for customers – Maintain accurate records of all transactions and passenger information – Keep up-to-date with airline policies and procedures Qualifications: – High school diploma or equivalent – Previous experience in ticketing or customer service is preferred – Excellent communication and interpersonal skills – Strong problem-solving and decision-making abilities – Ability to work in a fast-paced and dynamic environment – Knowledge of airline industry regulations and procedures – Proficient in using computer systems and software – Must be able to work flexible hours, including weekends and holidays If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Join our team at Bluespirit and help us create unforgettable travel experiences for our customers.
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