About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.KEY RESPONSIBILITIES:
- Lead requirement discussions with HR, HRIT, and business stakeholders to define features, user stories, and acceptance criteria.
- Serve as the subject matter expert in SAP HCM OM/PA, ensuring accuracy, consistency, and governance of HR master data.
- Lead cross, functional impact assessments for organizational updates, integrations, security changes, and downstream dependencies.
- Oversee end, to end testing cycles including planning, execution, regression, integration, and UAT.
- Provide clear, proactive communication to HR and IT partners throughout analysis, design, testing, and deployment cycles.
- Review and approve functional specifications/functional testing document, ensuring alignment with business requirements, system best practices, and governance standards.
- Collaborate with developers, functional analysts, and solution architects to validate solution feasibility and technical alignment.
- Drive data, quality improvements and conduct root, cause analysis to prevent recurring issues and stabilize HR data processes.
- Maintain documentation, decision logs, and audit, compliant records to support data governance and regulatory needs.
- Mentor junior analysts and promote knowledge sharing, strong analysis practices, and continuous improvement within the team.
- Represent HR and EDM in enterprise initiatives, contributing to roadmaps, modernization planning, and process optimization efforts.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):
- Bachelors degree in information systems, HR Systems, Computer Science, or a related field.
- Overall 14+ Years with minimum eight years of experience in SAP HCM OM/PA, including configuration, HR master data, and downstream integrations.
- Strong analytical and problem-solving skills, with the ability to anticipate downstream impacts across systems and processes.
- Demonstrated ability to think independently, evaluate complex issues, and drive solutions with minimal guidance in a fast-paced environment.
- Demonstrated ability to write high business/functional requirements, user stories, and acceptance criteria.
- Demonstrated ability to produce clear, audit, ready documentation such as decision logs, functional/business specifications, and test evidence.
- Proven leadership experience in end-to-end testing cycles, including planning, execution, and defect management.
- Experience troubleshooting issues across multiple interfaces, downstream systems, or integration points.
- Proven ability to collaborate and influence cross-functional teams to drive alignment and resolve data or system issues.
- Strong organizational skills with the ability to manage multiple priorities and deliver quality work under tight deadlines.
- Proficiency in data analysis tools (Excel, or reporting tools) to perform audits, validations, or reconciliation.
- Exceptional communication skills with the ability to translate complex technical concepts for non-technical stakeholders and influence decisions.
- Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
- Experience in Resource Allocation, Capacity Planning & Resource utilization
- Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.
Behavioral Competencies:
- Ability to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive and building a culture of trust.
- Ability to build and sustain robust networks across internal and external stakeholders.
- Being a coach/mentor/advisor to drive continuous team development and growth.
- Use systemic thinking to drive business results and strategic decisions that enhance organizational outcomes.
- Ability to advocate for customer-focused innovations, model empathy in decision-making, inspiring others to approach problems from the customers perspective and decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):
- Experience working in Agile environments and using tools such as Agility or similar platforms.
- Experience with HR data migration, HR integrations, and dependency or impact analysis across complex HR ecosystems.
- Hands on experience with SuccessFactors Employee Central, especially helpful given future-state readiness efforts.
- Experience partnering with cross-functional HR, IT, and business stakeholders in enterprise modernization or transformation initiatives.
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