HCL Tech-Hiring- Chennai Location-Account Activation & Setup-OTC process
Skills Description
• Supervise daily account setup operations and team workload.
• Ensure adherence to internal controls and data governance policies.
• Handle escalations related to account creation delays or errors.
• Conduct root cause analysis for recurring data issues.
• Collaborate with IT for system enhancements or bug fixes.
• Review and approve non-standard or high-risk account setups.
• Maintain SOPs and ensure team compliance.
• Lead onboarding sessions for new team members.
Skills Requirement / Certification
• Team Management: Ability to assign tasks, monitor workloads, and support team performance.
• Escalation Handling: Resolve complex or high-risk account setup issues.
• Root Cause Analysis: Investigate recurring errors and implement corrective actions.
• Policy Enforcement: Ensure adherence to data governance and compliance standards.
• Cross-Functional Collaboration: Work with IT, finance, and compliance teams.
• SOP Maintenance: Update and enforce standard operating procedures.
• Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.
Perks and Benefits:
1. Cab provided
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary – Best in industry
6. Shift – Flexible with Night shift
Work Location: Chennai
Role- Account Activation & Setup- Analyst- OTC
Shift – Night
Experience- 2 to 4 years
Chennai location Interested candidates with excellent communication can share your profiles to .
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