Senior Manager – Commercial Lines Underwriting & Claims

Company: InsuranceManager.com
Apply for the Senior Manager – Commercial Lines Underwriting & Claims
Location: Mumbai
Job Description:

Company Name: RiverBank Insurance Brokers Pvt. Ltd.

Role: Senior Manager – Commercial Lines Underwriting & Claims

Industry Type: General Insurance Broking

Responsibilities:

We are seeking a highly motivated Senior Manager for Commercial Lines Underwriting & Claims to join our Riverbank Insurance Brokers Team.

  • Conversant with Preparation of RFQ for Fire, IAR, Marine & Engineering RFQ proposal.
  • Understanding of Client business to provide tailored solutions to their specific requirements.
  • Review and correcting of risk, risk audit report and portfolio GAP Analysis.
  • Identifying the Insurer best suited for the company as well as the client and strengthening the relationship with the insurer.
  • Preparation of RFQ & QCR and insurer selection based on Price- Coverage-Service-Flexibility.
  • Assistance in Techno-marketing and communicating the USP in quote.
  • Presentations to clients on claims capability and claims management, Involvement in GAP Analysis
  • Involvement in Factory visit for Risk Inspection and subsequent Implementation.
  • To mentor and coach commercial claims team and provide regular feedback and training.
  • Manage and oversee the handling of complex commercial claims, including property, Burglary, marine, engineering policies.
  • Ensure claims are handled in compliance with Insurance company policies, industry standards, & regulations.
  • Liaison with Surveyors & Insurer’s Claim Handlers.
  • Recommending Property Value-added services (VAS programs) and driving their implementation viz. Electrical Audit and Thermography.
  • Act as a point of escalation for complex or sensitive claims issues.

Requirements and skills

  • Proven experience of around 5 to 10 years in Commercial Lines – Claims & Underwriting handling.
  • Good comprehensive knowledge of insurance products including Property Insurance, Marine Transit Insurance, Engineering Insurance ,Liability Insurance, etc.
  • Excellent skills in presentations, communication, negotiation and problem solving.
  • Experience in delivering client-focused solutions and claims management systems.
  • Minimum Education criteria: Graduation in any stream, Engineering background will be an added advantage.

Salary Range: 12-15 LPA

Posted: March 18th, 2026