oss – india

Job Title: OSS Assurance Consultant

Job Mode: Permanent with Mindteck

Location: Bangalore/Pune (Remote)

• Excellent communication skills Experience in 24/7 IT system production support Minimum 3 years as L2 support engineer
• Good understanding of ITIL Proven experience
• 2 to 5 years of experience in solution support. Has work experience in Linux environment.
• Has good experience in shell scripting and HPE vTeMIP / UOC/ UCA product to troubleshoot issues.
• Mandatory to work in 24/7 shifts.
• Able to perform application monitoring, create health check report and log issues in trouble ticketing system.
• Good written and oral business communication skills Needs to communicate with customer, L2 support teams and track in closing the ticket.
• Willingness to Ramp-up on the HPE products used in solution

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