Job Role : Chief Information Officer (CIO)
Location: Hyderabad, India
Employment Type: Full-time
Experience: 20+ years
Role Overview
We are seeking a seasoned Chief Information Officer (CIO) to lead enterprise technology strategy, digital transformation, IT operations, and SAP governance across the organization.
The role demands a technology leader with strong experience in datacenter operations, private/public cloud, managed services, enterprise applications, and SAP landscapes, capable of driving business-aligned technology growth while ensuring operational resilience and governance.
The CIO will work closely with the Board and Executive Leadership Team to drive innovation, operational efficiency, security posture, and revenue-enabling technology initiatives.
Key Responsibilities
Enterprise Technology Strategy
- Define and execute a long-term IT and digital transformation roadmap
- Align technology investments with business growth objectives
- Drive modernization across infrastructure, applications, and enterprise systems
- Establish governance frameworks, architecture standards, and KPIs
SAP & Enterprise Application Leadership
- Oversee SAP landscape (ECC / S4HANA / HEC environments as applicable)
- Drive SAP optimization, integration, upgrades, and performance governance
- Ensure alignment of SAP modules with Finance, SCM, Sales, and Operations
- Manage SAP vendors, system integrators, and AMS partners
- Ensure data integrity, security, and regulatory compliance within ERP systems
Cloud, Datacenter & Infrastructure Governance
- Oversee enterprise IT infrastructure including datacenter, private cloud, and hybrid cloud environments
- Ensure high availability, disaster recovery, and business continuity readiness
- Drive infrastructure scalability aligned to growth projections
- Lead cost optimization and capacity planning initiatives
Revenue-Linked Technology Enablement
- Enable technology-driven service offerings and product innovation
- Strengthen integration between IT, Presales, and Delivery teams
- Support enterprise customers with scalable and secure architecture design
- Drive automation and digital initiatives that improve operational margins
Cybersecurity & Risk Management
- Define enterprise cybersecurity architecture and risk governance
- Ensure compliance with regulatory, industry, and audit requirements
- Lead incident response governance and resilience planning
Operational Excellence & Governance
- Establish ITIL-based operational processes
- Drive service quality, SLA adherence, and performance monitoring
- Oversee billing system integration, revenue assurance, and enterprise reporting
Financial & Vendor Management
- Own IT budgeting, ROI tracking, and cost control
- Evaluate and manage strategic technology partnerships
- Negotiate enterprise-level vendor contracts
Leadership & Organizational Development
- Build and mentor high-performing IT, SAP, Infrastructure, and Security teams
- Drive accountability, performance management, and succession planning
- Foster innovation and cross-functional collaboration
Required Experience
- 20+ years of progressive IT leadership experience
- Strong exposure to SAP environments (ECC / S4HANA / HEC preferred)
- Experience managing enterprise infrastructure and cloud ecosystems
- Proven track record in digital transformation and operational stabilization
- Experience supporting large enterprise customers (BFSI, Manufacturing, Government, etc.)
- Strong understanding of datacenter operations, managed services, and cloud platforms
Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related discipline
- MBA or advanced management degree preferred
- SAP, Cloud, or IT Governance certifications are advantageous
Leadership Attributes
- Strategic thinker with strong commercial acumen
- Executive presence and board-level communication skills
- Strong decision-making and risk management capability
- Ability to balance innovation with operational discipline
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