Company Background & Overview
Grapes, India’s leading Integrated communications agency nurtures digital strategy and marketing approach across
paid, earned, and owned platforms. With both brand and business impact in the forefront, Grapes offers full services in Digital and Communication Solutions – Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals and executing innovative-creative campaigns. We combine Strategy, Process, and Trends to build brands and turn customers into evangelists. Powered with a deep Technical Knowledge – combined with extensive experience in Digital marketing, we at Grapes are equipped to service all our clients with perfect communication advice as apt for their brands. The vision is a clear one, of outperforming expectations at every possible stage. With over 200+ minds continuously at
work, we own what we do! Agile minds are at our core with a continuous endeavor to invest in talent.
Roles & Responsibilities
Act as the point of contact for clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned customers, considering their specific requirements
Suggest, design and implement digital projects to increase customer ROI
Deliver quality work within deadlines. Address client queries effectively and in a timely manner
Present social media strategies to clients
Report on web performance metrics
Analyze digital campaigns success
Stay up-to-date with digital technology trends
Inside out knowledge of client business
Daily communication with clients to provide updates and collect feedback
Receive small – medium client briefs and decode them with the team
Desired Qualifications & Experience
4 to 5 years of experience in advertising/digital marketing
Excellent communication skills
Graduate degree in advertising or marketing
Hands on experience in MS office
Prior experience in Client Servicing and Account Management will be preferred
Proven & demonstrable experience of being able to work under pressure and multi-task
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