Responsibility of / Expectations from the Role
End to end Intune Device and Applications management
Troubleshooting day to day end users’ issues with iOS, Android, Mac and Windows 10
Configuring Intune security policies, profiles, compliance, etc.
Software updates and patch Management
Required to work in 24*7 support model
Coordination with vendor, various teams for operational activities.
Device Compliance management
Knowledge of ADMX and deployment
Testing of Build on customer provided assets from compatibility perspective
Testing of Build against customer SOE.
Application and Device life cycle Management
Responsible for collating & sending daily work reports and records of all work types received and completed
Conduct training and session with Team
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